Sales Development Representative - Outbound

About Global Payments

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers through our innovative payment and software solutions. We’re a Fortune 500 company that combines cutting-edge technology with exceptional service to help businesses of every size grow and prosper.

If you’re passionate about helping business owners thrive - and you love selling technology that transforms the way they run their operations - join our dynamic, growth-minded team. Together, we’ll shape the future of commerce.

What you’ll own

• Proactively prospect and engage potential customers through outbound calls, emails, and multi-channel outreach to generate new business opportunities
• Qualify outbound leads by identifying customer needs, pain points, and alignment with company solutions
• Schedule high-quality meetings between qualified prospects and Account Executives to build a strong sales pipeline
• Maintain accurate records of all outreach activities, lead status, and follow-ups in CRM tools (e.g., Salesforce)
• Collaborate closely with sales partners to ensure seamless lead handoff and alignment on target accounts and messaging

What you’ll bring

• Outbound Activity Execution: Ability to consistently meet activity benchmarks (e.g., 85–100 calls and 40–60 emails per day) while maintaining quality outreach
• Lead Qualification Skills: Proven ability to identify decision-makers, assess business needs, and qualify leads against defined criteria
• Pipeline Generation: Track record of setting qualified meetings (SQLs) and contributing to pipeline growth (e.g., 15–25+ meetings per month depending on quota)
• CRM & Sales Tools Proficiency: Experience using tools like Salesforce, Outreach, or similar platforms to manage activity, maintain data accuracy, and track pipeline performance
• Communication & Messaging Effectiveness: Strong verbal and written communication skills with the ability to articulate value propositions and handle objections in a concise, compelling way

It’s a bonus if you have

• Experience in a high-volume outbound sales or lead generation role (e.g., SDR, BDR, or inside sales), ideally within fintech, payments, or SaaS
• Demonstrated resilience and coachability, with the ability to handle rejection and continuously improve through feedback
• Bachelor’s degree in Business, Communications, or a related field (or equivalent professional experience)

Our perks - what we’ll bring for you

• We know it’s bigger than just your career. It’s your life and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.
• Opportunities to grow your skills and build your career within a global business
• Access to learning, development and on-the-job experiences that expand your expertise
• A supportive, inclusive team environment where your ideas and input matter
• Time to give back through community and charity initiatives
• A global employee assistance program to support your wellbeing
• Recognition through a global platform that celebrates your achievements. https://jobs.globalpayments.com/en/why-global-payments/benefits/

Compensation

• Ready to grow your career and your paycheck? Here’s the breakdown

EEOC Statement

Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here .

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Washington Candidates: Click here for information on the Fair Chance Act.