Solutions Engineer (m/f/d)
The posting
🎤 Why voize? Because we’re more than just a job!
At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to busywork and complex systemsthat pull them away from what matters most: people.
Our vision is to change that by building AI companions** that seamlessly take over digital workflows. We don't replace humans with technology - **we amplify their impact.
Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion to ease their daily workload.
As a dynamic team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission!
💡 Your Mission: Delight customers, optimise processes!
As a Solutions Engineerat voize, you own the full technical journey of our customers - from the first presales check to ongoing operations. You’re the primary technical point of contact, bridging voize and customer IT. By validating infrastructure, configuring secure setups, solving technical issues, and scaling deployments, you ensure a smooth experience and long-term success.
🚀 Your Daily Business – No two days are alike
- Support pre-sales calls to assess infrastructure, spot blockers, and guide evaluations
- Several years of experience as a Linux or Windows Administrator
- Troubleshoot issues across systems, networks, browsers, and interfaces with clarity and empathy
- Support technical scaling (e.g. growing user bases, infra changes)
- Document setups and technical handoffs for smooth internal collaboration
- Flag recurring issues and contribute to internal tools, docs, or processes
🤝 Your Skillset – What you bring to the table
- Expert Windows/Linux system administration and network configuration skills (firewalls, proxies, routing, MDMs, APIs)
- Solid experience with virtualisation, Docker, web servers (Nginx, IIS), and load balancing
- Excellent troubleshooting skills across APIs, browsers, infrastructure, and devices
- Clear communicator with empathy for both technical and non-technical users
- Proactive, self-directed, and skilled in documentation and technical handoffs
- Experience with start-ups will help you thrive in this role
- You’re confident in German (C2) to support customers and fluent in English (C1) to work closely with colleagues - we’ll support you with language courses if needed.
🌱 Growing together – what you can expect at voize
- We are a fast-growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving healthcare professionals more time for real patient care
- We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely from Germany
- Become a co-creator of our success with stock options
- Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, and access to learning platforms such as Blinkist and Audible
- You decide when you work best, that means flexible working hours and a good hybrid set-up.
✨ Ready to talk? Apply now! 🚀
We look forward to your application and can’t wait to meet you – no matter who you are or what background you have!
Where you can sell from
Fully remote, for people based in Germany.
Taken from voize's own posting, last seen live on 31 Oct 2026.
The application
Your details and CV, then 10 questions (1 written).
- 1.What is your preferred name?Short answer · optional
- 2.Do you currently have the legal right to work in Germany (e.g. citizenship, permanent residence, or a valid work visa)?Yes or no
- 3.What is your notice period and preferred start date?Short answer
- 4.What are your salary expectations?Short answer
- 5.Are you currently living in Germany?Yes or no
- 6.Do you enjoy customer interaction & owning the technical journey of our customers?Yes or no
- 7.What's excites you about voize & our mission?Written answer · optional
- 8.In this role, you will need to communicate with our German customers on various technical matters - Do you speak German at a C2 level or higher?Yes or no
- 9.At voize, English is our main business language for internal communication and meetings. Do you speak English at a B2 (advanced) level or higher and feel comfortable using it at work?Yes or no
- 10.Do you require any adjustments during interviews or our process?Short answer · optional
From voize's apply page, checked 31 Oct 2026.
About voize
Sells voice-based AI documentation to nursing homes, elder care providers and hospitals, first in Germany and now in the US and UK.
Pay schedule: voize employs its sellers on base plus commission and mentions stock options in both its Berlin and New York postings; one SDR seat is a freelance contract.
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