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SDR & BDR

Sales Development Representative

EPOS logoEPOSKuala Lumpur, Malaysia, Johor Bahru, George TownListed 5mo ago

The posting

About EPOS

Backed by Ant International, a global leader in digital payments and financial technology, EPOS is part of Antom's global merchant payment services and a leading provider of Point-of-Sale (POS) digital solutions in Singapore.

Supporting Ant International's mission to empower SMEs, EPOS leverages Antom's digital capabilities as a central hub to serve small and medium-sized businesses across the region with integrated O2O solutions.

With a growing presence across Singapore, Malaysia, and Vietnam, we are expanding our teams across Asia to drive meaningful, impactful changes for businesses worldwide.

Job Summary

We are looking for a Sales Operations Specialist (also known as a Sales Development Representative) to support our sales team and ensure seamless customer interactions.

In this role, you will be the first point of contact for potential clients - guiding them through initial inquiries, maintaining accurate records, coordinating appointments, and helping create a smooth and positive customer journey.

This is more than an operations role. It is an opportunity to contribute directly to business growth by ensuring our sales teams are well-supported and our clients receive exceptional service.

Key Responsibilities

  • Act as the primary point of contact for client inquiries and provide excellent customer service.
  • Schedule and coordinate appointments between potential clients and the sales team.
  • Identify potential leads and support overall sales development efforts.
  • Maintain accurate and up-to-date client records in the system.
  • Collaborate with cross-functional teams to ensure a customer-centric approach.
  • Ensure high levels of client satisfaction and smooth operational support at all times.

Requirements

  • Fresh graduates are welcome to apply.
  • Strong communication and interpersonal skills.
  • Proficient in English; ability to communicate in Mandarin is an advantage to liaise with Chinese-speaking merchants.
  • Comfortable speaking to clients via phone, messaging platforms, and email.
  • Organized, detail-oriented, and able to manage multiple tasks effectively.
  • Self-motivated with a positive attitude and willingness to learn.
  • Prior experience in sales support, customer service, or telemarketing is a plus (not mandatory).

Taken from EPOS's own posting, last seen live on 3 Nov 2026.

The application

Your details and CV, then 4 questions.

Have readyCVPhoto (optional)
  1. 1.
    Notice PeriodShort answer
  2. 2.
    Expected Salary (Monthly)Short answer
  3. 3.
    Current Salary (Monthly)Short answer
  4. 4.
    By submitting your application to EPOS Company, you acknowledge and consent to the collection, use, and processing of your personal data for recruitment and employment-related purposes. Your information may be shared internally with relevanPick any: 387258 · 387259

From EPOS's apply page, checked 2 Nov 2026.

About EPOS

A Singapore point-of-sale and payments company, backed by Ant International and part of its Antom merchant payment services, selling POS systems, payment soundboxes and gateways, loyalty and digital marketing to small retail and F&B businesses in Singapore and Malaysia.

Pay schedule: Monthly base salary plus commission, uncapped in the Singapore postings, with transport allowance, a company phone, flexible benefit allowances and medical insurance for the Malaysian field roles.

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