Sr. Client Partner

Responsibilities Include

• Identifying new areas within a client organization not currently covered by core measurement/programmatic solutions and engages the client to perform upsells (i.e. in-house ecommerce, analytics or social content teams)
• Partner with relevant stakeholders and other internal DV resources to convey the value of DV solutions already used by the customer, and to identify, pitch, and close upsell opportunities
• Cultivating meaningful relationships with senior client stakeholders in order to develop client specific value propositions, positioning DoubleVerify as a strategic/preferred partner.
• Helping review customer product usage and identify gaps in knowledge or products in order to best meet customers needs
• Identifying additional contacts across an organization to educate on DV, making DV solutions ‘stickier’ with the client while uncovering additional upsell opportunities
• Working with Programmatic and Social specialists to ensure partnerships and additional product adoption is onboard effectively
• Leading the response to RFPs/RFIs when issued by an existing customer
• Evangelizing DoubleVerify’s value proposition, best practices and perspectives to our customers and our industry peers via events, webinars, and other direct client communications channels.
• Responsible for organizing, requesting and presenting QBRs with insights provided from account management team
• Defining the key retention growth strategy for your portfolio with clear guidance on relevant client and agency stakeholders, and client/opportunity prioritization
• Ensuring revenue pipeline and activity is maintained, providing timely management / Salesforce reporting as required.
• Ability to create deep partnerships based on value and a talent for consultative up selling and cross selling
• Ability to handle multiple priorities in a fast-paced environment
• Ability to analyze and articulate information with product team
• Attending industry events and follow-up with leads generated in a timely fashion

Requirements

• 6+ years or equivalent experience in building relationships and influencing clients at relevant media agencies or at brands
• Proven ability to grow revenue on specific strategic existing accounts
• Demonstrated ability to think strategically to identify a brand’s key business objectives and challenges, and translate and build into compelling value propositions.
• Team player mentality with experience working collaboratively cross functionally with internal stakeholders in service of providing best in class service to DV’s top clients
• Contacts at client direct including but not limited to investment, brand safety, measurement & analytics, and ad ops team
• Contacts at media agencies, and a strong knowledge of accounts, planning teams and planning cycles.
• Solid troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-departmentally.
• Skilled at communicating effectively throughout the organization.
• Able to handle multiple priorities in a fast-paced environment.
• Ability to craft a strong presentation and excellent communications skills.
• Rigorous attention to detail, drive for excellence, and a positive can-do approach.
• Bachelors or Master’s degree or equivalent experience
• 10-25% travel required
• Proficient in English