Healthcare Account Manager
The posting
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform - we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention - but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities - ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Why We Have This Role
We're looking for an Account Executive to build deep, strategic relationships with healthcare providers and help them expand how they use the Qualtrics Experience Management SaaS platform. This account management role focuses on growing existing customer accounts, rather than prospecting for new logos. You'll dig beneath surface answers to understand each customer's healthcare priorities, build a strategy around their program, and connect their needs with the right solutions across our suites. You'll work with a range of stakeholders, from CEOs and chief nursing officers to quality, HR, and marketing leaders and frontline staff. Success means understanding their different priorities and showing how our solutions can help address the problems they face in their day-to-day work. This role is based in Dallas with a hybrid working arrangement.
How You’ll Find Success
- Stay curious and coachable, asking questions to understand customers' needs and deepen your healthcare and product knowledge.
- Balance long-term relationship-building with identifying growth and expansion opportunities within an existing book of accounts.
- Understand how healthcare organizations operate, including their quality and safety priorities, decision-making structures, and the needs of different stakeholders.
- Communicate confidently with executives, clinical leaders, quality directors, HR and marketing teams, and frontline staff.
- Stay highly organized while managing a large portfolio and competing customer priorities.
How You’ll Grow
- Clear, structured promotion path via Qualtrics’ auto-promotion framework and continuous Career Action Planning with your manager.
- Access to internal mobility platform Qmobility for additional growth opportunities.
- Skill development in business acumen, complex negotiation, and consultative selling.
- Opportunity to expand your healthcare expertise and deepen partnerships across strategic accounts.
Things You’ll Do
- Build and grow relationships with existing healthcare provider customers, taking a long-term, relationship-based approach to selling.
- Develop account strategies that identify customer needs and opportunities to expand into additional solutions.
- Lead discovery conversations, listen closely to customers' challenges, and position products that address those needs.
- Navigate complex sales involving multiple buyers and stakeholders across a healthcare organization.
- Deliver product demonstrations and explain the value of our solutions to both executive and operational audiences.
- Manage a large book of business, stay organized across competing priorities, and maintain momentum across multiple customer relationships.
What We’re Looking For On Your Resume
- 5+ years of sales experience, including 2+ years in a closing role, with evidence of growing and developing customer accounts.
- A working understanding of healthcare and the ability to navigate healthcare provider organizations, including conversations about quality, safety, and operational priorities.
- Experience navigating complex sales with multiple stakeholders and adapting your approach to different audiences.
- A consultative, problem-solving approach: you can connect what a customer needs with an appropriate solution rather than lead with a product pitch.
- Strong organization and prioritization skills for managing a large portfolio of accounts.
- Experience selling multiple products, a solution suite, or a platform is helpful. Your background does not need to be exclusively in SaaS or technology sales; what matters is your ability to navigate healthcare, manage complex sales, and build lasting customer relationships.
What You Should Know About This Team
- A healthcare provider account management team focused on long-term relationships and customer expansion, rather than new-logo hunting.
- Work that spans multiple solution sets and a wide range of stakeholders within each customer organization.
- An emphasis on understanding healthcare customers' problems and showing how the right solution can address them.
Our Team’s Favorite Perks and Benefits
- Competitive salary plus uncapped commissions and accelerators rewarding outstanding performance.
- 100% merit-based promotions, driven by results and impact rather than politics or tenure.
- Flexible hybrid work environment supporting jeans and dogs in the office.
- Catered lunches, quarterly team socials, winter and summer parties, and extensive Qualtrics swag.
- Private health insurance, wellness stipend to support your personal well-being and growth.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act , Equal Opportunity Employment , Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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Taken from Qualtrics's own posting, last seen live on 31 Oct 2026.
The application
Your details and CV, then 22 questions (2 written).
- 1.Where have you seen Qualtrics prior to applying? Select all that apply.Pick any (10 options)
- 2.Are you of legal age to work in the country in which this position is based?Yes or no
- 3.Are you legally authorized to work in the country in which this position is located?Yes or no
- 4.Do you now or will you in the future require Qualtrics to commence ("sponsor") an immigration case in order to employ you (for example, an H-1B, TN or other employment-based immigration case)? This is sometimes called "sponsorship" for an eYes or no
- 5.Are you willing to undergo a background check as part of this hiring process?Yes or no
- 6.Have you ever worked at Qualtrics or Press Ganey Forsta in the following capacities? (check all that apply):Pick any (9 options)
- 7.What languages do you speak with professional proficiency?Short answer · optional
- 8.Have you completed a bachelor's degree or international equivalent?Yes or no
- 9.What month/year did you graduate with your bachelor's degree?Short answer
- 10.Have you been selling SaaS?Yes or no
- 11.What is your average deal size? (in local currency)Short answer
- 12.What is your average sales cycle?Short answer
- 13.What is the largest deal you have ever closed?Short answer
- 14.Do you specialize in any verticals? What size of accounts have you been selling to?Written answer
- 15.What territories do you cover?Short answer
- 16.What is the percentage of net-new logos vs current accounts do you sell into?Short answer
- 17.Who are your key stakeholders that you sell into?Short answer
- 18.What is the percentage of quota attainment against target for the past 3+ years? Have you achieved any awards for your performance (such as President's Club)?Written answer
- 19.Internal purposes only - no need to answerShort answer · optional
- 20.Are you related to a current employee of Qualtrics? A "relative" is defined as one of the following: spouse or significant other, parent/step parent, child/step child, grandparent, grandchild, brother, sister, uncle, aunt, nephew, niece, fiYes or no
- 21.If you answered yes to being related to a current Qualtrics employee, please specify name and relationship (N/A if not applicable).Short answer
- 22.What is the zip code of the location you're based in?Short answer
From Qualtrics's apply page, checked 30 Oct 2026.
About Qualtrics
Customer, employee and product experience management software for large organizations.
Pay schedule: Base salary plus uncapped commissions and accelerators, as several of its sales postings put it.
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