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Partner sales

Channel Account Manager - DACH

ConnectWise logoConnectWiseAustriaListed 3w ago

The posting

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.

Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.

Game-changers, innovators, culture-lovers - and humankind.

We invite discovery and debate. We recognize key moments as milestones.

We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

General Summary:

The Channel Account Manager is responsible for managing, growing, and retaining a portfolio of allocated Managed Service Provider (MSP) partners in the designated region. The role focuses on driving recurring revenue growth, increasing technology adoption through Cross Sell and Up Sell and building strategic relationships with C- level partner contacts and key decision-makers.

Essential Duties & Responsibilities

  • Manages a named book of 50-200 MSP partner accounts
  • Identifies cross-sell and upsell sales-generated opportunities across the product portfolio
  • Leads entire sales cycle through contract negotiations, opportunity terms, discounts, and implementation
  • Develops account plans for strategic/high-potential partners and strategies for underperforming accounts
  • Executes accurate account records, forecasts, and pipeline reviews within CRM
  • Collaborates closely with Distribution partners in the allocated region
  • Achieves personal annual sales growth contract value quota
  • Follows ConnectWise value/solution based-sales process
  • Closes sales that meet the ConnectWise standards for pricing, margins, terms, and conditions (averages are subject to change based on segment, industry, product, etc.) Average size of transaction: $15K annual per sale
  • Average number of sales: 85 transactions/year
  • Average length of sales cycle: 30 days
  • Partners with Marketing, Customer Success, Sales Engineering, Technical support and Product teams

Knowledge, Skills, and/or Abilities Required

  • Knowledge of Managed Service Provider (MSP) and/or Technology Service Provider (TSP)
  • Consultative selling, Cross- and Upselling
  • Ability to identify opportunities and leverage requested resources appropriately
  • Ability to manage large projects and processes independently with limited supervision
  • Ability to effectively make 50 outbound calls per day

Educational/Vocational/Previous Experience Recommendations

  • 5+ years of relevant experience in account management
  • Proven track record of previous annual quota achievement
  • Business English and Mother tongue requirement for designated region
  • Fluence in German/DACH is essential for this role

Working Conditions

  • Onsite/Hybrid/Remote depending on location
  • Up to 20% travel may be required

Taken from ConnectWise's own posting, last seen live on 31 Oct 2026.

The application

Your details and CV, then 8 questions.

Have readyCVCover letter (optional)LinkedIn (optional)Website (optional)
  1. 1.
    StateShort answer
  2. 2.
    CountryPick one (249 options)
  3. 3.
    Postal CodeShort answer
  4. 4.
    Do you now or will you in future require sponsorship for continued work authorization?Yes or no
  5. 5.
    Are you under any post-employment, contractual or other restrictions that would prevent you from working in the proposed position?Yes or no
  6. 6.
    Are you a current user of, or have used in the past 12 months, the ConnectWise suite of products?Yes or no
  7. 7.
    Have you been employed by a partner or customer of ConnectWise in the last 12 months?Yes or no
  8. 8.
    Please disclose your annual salary expectations.Short answer

From ConnectWise's apply page, checked 30 Oct 2026.

About ConnectWise

Remote monitoring, security operations and business automation software for managed service providers (MSPs).

Pay schedule: Salaried employment in the US, while several European listings are contingent-worker positions; no posting describes the commission plan.

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