Inside Services Sales Specialist

At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to

Service Sales Support Manager

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Your Role: Meet the ChallengeIn this role, you will play a key part in supporting service business growth by supporting customers and the sales organization throughout the opportunity lifecycle. You will leverage your technical skills and customer-focused mindset to identify service opportunities, develop tailored solutions, prepare proposals, and deliver value-added recommendations that improve asset reliability, operational performance, and sustainability. This position offers the opportunity to collaborate with customers, sales teams, and internal stakeholders while contributing to the continued expansion of ABB's Electrification Service business.

The work model for this role is hybrid and is based in Mexico City.

Global relocation and/or long-term assignment (LTA) support is not available for this position.

Key Responsibilities

• Supporting the Sales organization and customers in identifying technically sound and cost-effective service solutions for low- and medium-voltage electrical systems.
• Preparing technical and commercial proposals, quotations, and service offerings aligned with customer requirements and business objectives.
• Developing and expanding customer relationships by identifying service opportunities, upgrades, retrofits, modernization projects, and digital solutions.
• Acting as a technical resource for service offerings while collaborating closely with sales teams and customers to improve customer satisfaction and profitable growth.

Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics Engineering, or a related technical field.
• 2+ years of experience in service sales, technical sales support, applications engineering, or a related customer-facing technical role.
• Experience selling or supporting services related to electrical distribution systems.
• Knowledge of digital solutions, asset performance management, or connected service offerings.
• Solid knowledge of low- and medium-voltage electrical products, including switchgear, protection relays, circuit breakers, and LV switchboards.
• Experience using Salesforce or similar CRM platforms to manage opportunities and customer interactions.
• Technical understanding of service sales processes, advisory services, and electrical distribution systems.
• Solid problem-solving skills, customer orientation, collaboration mindset, and ability to build relationships across internal and external stakeholders.
• Intermediate to advanced English communication skills, with the ability to interact effectively in a multicultural environment.

What benefits we also offer our employees

• Performance Bonus
• Saving fund
• Paid parental leave
• Life insurance
• Retirement plan
• Health and dental insurance
• Wellbeing program
• Flex days
• Employee Assistance Program (EAP)
• Access to development platforms: Spark, Harvard Manager Mentor and English Learning EF English Live School (EF)

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.