Key Account Manager, OHC (Oral Health Care)

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the Role

This role focuses on developing sales within assigned customers, territories, and categories by maximizing sales of Haleon brands, growing market share, and delivering key in-store fundamentals, including assortment, distribution, and visibility. The role is responsible for building customer partnerships and engagement in both the short and long term while continuously identifying opportunities for further growth.

Responsibilities

• Develop credible customer relationships that lead to mutually beneficial agreements and ensure Haleon’s strategy is implemented.
• Build annual customer plans and ensure regular monitoring of execution.
• Participate in the development and execution of negotiation strategies.
• Monitor G2N and ensure NRM targets are achieved.
• Gain agreement on annual activation plans and ensure effective execution.
• Negotiate listings for new product launches (NPDs).
• Monitor and adjust KPIs related to execution, including SOS, SOA, and secondary placements.
• Negotiate product positioning, POSM placement, and in-store implementation with key customers within the assigned area.
• Identify opportunities based on customer insights and work cross-functionally to translate them into category proposals.
• Collaborate with relevant teams on the development of Joint Business Plans.
• Monitor competitor activity and develop mitigation plans for identified risks as well as business cases to capture growth opportunities.
• Ensure regular reporting.
• Manage the forecasting cycle.
• Analyze sales and purchasing trends of key customers.
• Monitor customer stock levels and support optimal product availability.
• Prepare regular Key Account Reviews.
• Deliver agreed KPIs across personal, team, contractual, and company objectives.
• Operate in accordance with company policies and established business and ethical standards.

Requirements

• 3+ years of successful experience in a Key Account Manager role.
• Strategic thinking with the ability to independently solve problems and make decisions.
• Ability to prioritize work effectively and manage responsibilities within established timelines.
• Knowledge of key retail customers in the West Kazakhstan region, including Anvar, Dina, Yarmarka, and other relevant accounts.
• Negotiation and communication skills.
• Demonstrated ability to manage a high degree of business complexity.
• Ability to identify solutions and move initiatives forward.
• Results-oriented approach combined with resilience, problem-solving capability, and decision-making skills.
• Analytical capability and the ability to perform commercial Key Account activities.
• Ability to build effective partnership relationships with customers.
• English and Russian are required.
• Proficiency in any language of the Central Asia or Caucasus region would be an additional advantage.

Why Haleon?

• Comprehensive Health Insurance.
• Life Insurance.
• Meal Allowance.
• Corporate car to make your commute comfortable.
• Additional Vacation Days & Additional Vacation Pay.
• Additional Maternity and Paternity Leave.
• Fitness Compensation.
• Referral Program.
• Employee Assistance Programme (EAP).
• Travel and Expenses.

Job Posting End Date

2026-11-13

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.