Sales Development Representative

About Harmony

Harmony gives every employee an always-on expert for every service request, inside the tools they already use. Deployed inside Slack and Microsoft Teams, its agents draw on a context graph connecting each employee's identity, devices, applications, and history, resolving requests across IT, HR, finance, procurement, and legal automatically, before a ticket ever opens.

With 100+ prebuilt agents that deploy in days, not months, and a 70% no-touch resolution rate, Harmony removes the manual work from enterprise service without removing the humans who should own the hard problems. Built for IT and HR teams that are done waiting for their service platform to catch up with the rest of the business.

What You'll Do

• Prospect, qualify, and follow up with a high volume of cold leads and generate sales-ready meetings for the sales team
• Run thorough discovery and deliver clean handoffs to your assigned AEs
• Multi-thread accounts across IT and business decision-makers
• Use Harmony’s sales tech stack (Nooks, Apollo, Sales Navigator, Gong, Salesforce) according to Harmony’s standards
• Hit quota consistently and thrive in a fast-moving, early-stage environment
• Bring an entrepreneurial mindset - self-motivated, self-managing, and energized by building from the ground up
• Build relationships fast over the phone with both business and technical audiences
• Collaborate across Sales, Marketing, and Product

What You Bring

• Highly motivated and self-starting, with a genuine drive to be a top performer and grow a sales career
• Strong written and verbal communication skills
• Comfortable using AI tools for research, prospecting, and writing
• Able to work on-site in Manhattan 4 days per week
• Salesforce and sales engagement tool experience (Nooks, Apollo) a plus

What We Offer

• Competitive salary and equity
• Comprehensive medical, dental, and vision coverage
• 401(k), with company matching
• Top-tier in-office gear or stipend for home office (for remote employees), and
• Many more.

Equal Employment Opportunity Harmony is an equal opportunity employer. We celebrate the diverse backgrounds, perspectives, and experiences that make our team stronger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other characteristic protected by applicable federal, state, or local law.