Alliances/Strategic Account Manager

What You Will Do

As an Alliances / Strategic Account Manager, you will play a key role in driving growth across Johnson Controls' portfolio by developing and managing strategic partnerships and key customer relationships. Based in Letchworth, you will work closely with internal sales, business development, product, and operational teams to identify new opportunities, strengthen partner engagement, and deliver long-term revenue growth. This is a customer-facing role requiring regular travel across the UK and a hybrid working approach.

What We Offer

• Competitive salary plus bonus plan
• 25 days holiday plus bank holidays
• Private healthcare
• Pension scheme
• Life assurance
• Employee Assistance Programme
• Employee referral scheme
• Employee discounts
• Cycle to Work scheme
• Discounts on Johnson Controls products and services
• Ongoing training and career development opportunities
• Supportive, collaborative and safety-driven culture

How You Will Do It

• Develop and execute strategic account and alliance plans to achieve revenue and growth targets.
• Build and maintain strong relationships with key partners, consultants, distributors and end-user stakeholders.
• Identify new business opportunities within existing accounts and partner networks.
• Collaborate with sales, marketing and operational teams to drive joint business initiatives.
• Lead partner engagement activities, business reviews and strategic planning sessions.
• Support the development of account forecasts, pipeline management and sales reporting.
• Negotiate commercial agreements and partnership frameworks in line with company policies.
• Monitor market trends, competitor activity and customer requirements to identify growth opportunities.
• Deliver presentations, solution proposals and executive-level business reviews.
• Ensure high levels of customer satisfaction and act as an escalation point for strategic accounts.
• Maintain accurate records and opportunities within CRM systems.
• Represent Johnson Controls at customer meetings, industry events and trade exhibitions.

Required

• Proven experience in Strategic Account Management, Alliance Management or Business Development.
• Demonstrable success in achieving revenue growth and business objectives.
• Strong relationship-building and stakeholder management skills.
• Experience managing complex customer or partner engagements.
• Excellent commercial, negotiation and presentation skills.
• Ability to analyse market trends and convert opportunities into business outcomes.
• Strong organisational skills with the ability to manage multiple priorities.
• Proficiency with CRM systems and Microsoft 365 applications.
• Full UK driving licence and willingness to travel regularly.

Beneficial

• Experience within the building technologies, security, fire, HVAC or smart buildings sectors.
• Knowledge of partner channel management and indirect sales models.
• Experience working with consultants, system integrators or large enterprise customers.
• Degree qualification in Business, Engineering or a related discipline.
• Understanding of strategic planning, contract management and commercial frameworks.