Account Manager
Tools for this application (partners): JobSeeker (opens in new tab) (resume) · Careerflow (opens in new tab) (tracking) · Frontline Coach (opens in new tab) (interview practice) · Snov.io (opens in new tab) (hiring manager's email) · Secta Labs (opens in new tab) (headshot) what each does
Account Management & Renewals roles that state pay post a typical $130k/yr, in a band of $95k–$260k/yr. How posted pay is measured.
The posting
Not Your Typical Account Manager - You’re the Face of Service
You’re not just someone who checks the boxes - you’re the kind of person who spots the problem before the client even says a word. You thrive on service, accountability, and take pride in the relationships you build. At City Wide Facility Solutions, we’re looking for a Facility Solutions Manager (our internal title for this Account Manager role) who’s ready to take ownership of client success and be the go-to partner for delivering exceptional building maintenance services.
This is a people-first role that blends client management, operational coordination, and strategic problem-solving. You won’t be stuck behind a desk - you’ll be out in the field, meeting with clients, ensuring service delivery, and creating lasting partnerships.
What You’ll Be Doing
- Serve as the primary point of contact for an assigned group of commercial facility clients.
- Manage ongoing operations, including inspections, issue resolution, and service quality oversight.
- Build and maintain strong, long-term relationships with clients and contractors through consistent communication and follow-through.
- Identify opportunities to expand service offerings, recommend solutions, and manage pricing and logistics.
- Coordinate with Account Compliance Managers to ensure after-hours execution aligns with client expectations.
- Work autonomously, backed by a supportive team including the Director of Operations and admin staff.
- Use our CRM system to document inspections, manage client data, and route field activities efficiently.
What We’re Looking For
- 3–5 years of experience in facilities, route-based account management, or B2B service leadership.
- Confidence in communicating with both clients and contractors - you know how to keep people informed and aligned.
- Natural problem-solving instincts and the ability to juggle multiple moving parts.
- High level of accountability and organization - you own your outcomes.
- High school diploma required; Bachelor’s degree preferred.
- Valid driver’s license, clean driving record, and road warrior mentality.
Why City Wide?
We’re not just in the building maintenance business - we’re in the relationship business. Our team is dependable, positive, and committed to making things better every day. As a three-time nominee of the Best Places to Work award in Cincinnati and Dayton, and a recipient of the BBB Torch Award for Ethics, we invest in people who care deeply about their work.
What You’ll Gain
- Competitive compensation with strong uncapped commission.
- Benefit-rich package: medical, dental, vision, 120 hours of PTO, six paid holidays along with two paid floating holidays, Simple IRA with match, plus mileage reimbursement.
- Free dry cleaning included - a small perk that makes a big difference.
- Daily visibility and collaboration with senior leadership - your voice matters.
- Real room to advance
COMPENSATION
Base Salary, Uncapped Commission, Mileage Reimbursement ($0.70/mile)
Total Year 1: $80,000-$90,000
Total After Year 1: $100,000+
If you're driven by relationships, service, and results - and you want to grow with a company that leads with trust - we want to hear from you!
City Wide is an Equal Opportunity Employer.
Taken from City Wide Facility Solutions's own posting, last seen live on 6 Nov 2026.
The application
Your details and CV, then 10 questions (2 written).
- 1.HeadlineShort answer · optional
- 2.EducationShort answer · optional
- 3.ExperienceShort answer · optional
- 4.SummaryWritten answer · optional
- 5.Can you provide proof that you are legally eligible for employment in the US?Yes or no
- 6.Have you previously been employed by City Wide?Yes or no
- 7.Have you interviewed for a City Wide job in the last 12 months?Yes or no
- 8.Have you ever been convicted of a crime (i.e., felony, misdemeanor)Pick any: 206705 · 206706
- 9.If yes, please explain.Written answer · optional
- 10.Do you have a valid driver's license?Yes or no
From City Wide Facility Solutions's apply page, checked 5 Nov 2026.
About City Wide Facility Solutions
Janitorial and building maintenance contracts (cleaning plus handyman, repair, landscaping and tenant improvement work carried out by independent contractors it hires and inspects), sold to offices, medical clinics, schools, dealerships and other commercial buildings.
Pay schedule: Sellers are employed by the local franchise office on a base salary (an hourly wage for some appointment setters) plus commission, often uncapped or tiered and paid monthly at some offices, with quarterly bonuses, car or mileage allowances at many locations, and medical, dental, vision, PTO and a 401(k) named in most postings.
Good at growing the accounts you inherit?
Hiring managers ask us for sellers with a certain segment, territory or track record. Fill in one profile, and when a seat matches it we make the introduction, never without your yes. It costs you nothing.
City Wide Facility Solutions sales openings in your inbox
We look at City Wide Facility Solutions's careers page every hour. Once a week you get its newest sales openings, plus close matches at other companies. Free, and one click stops it.