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Account management

Account Manager

City Wide Facility Solutions logoCity Wide Facility Solutions$70,000/yrMadison, United StatesFull-timeListed 5mo ago

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At $70,000/yr, this role pays less than the middle Account Management & Renewals opening on the board today ($130k/yr); the usual band for that kind of seat is $95k–$260k/yr.

How posted pay is measured.

The posting

City Wide Facility Solutions is seeking a dedicated and results-driven Account Manager to join our team. As an Account Manager, you will play a pivotal role in building and maintaining strong relationships with our clients, ensuring their facility maintenance needs are met with exceptional service and professionalism. This position offers competitive compensation, a supportive team environment, and ample opportunities for career growth.

Responsibilities

  • Develop and maintain long-term relationships with clients, understanding their specific facility maintenance requirements.
  • Coordinate and oversee the delivery of services, ensuring all operations meet city-wide quality and compliance standards.
  • Identify new business opportunities and promote expanded services to existing clients.
  • Respond promptly to client inquiries and resolve any service issues effectively.
  • Manage contractor relationships, including hiring, negotiation, and performance evaluation.
  • Utilize CRM tools to track client interactions, service schedules, and performance metrics.

Why Join City Wide Facility Solutions?

  • Industry leader with a strong reputation for quality and customer service.
  • Supportive and collaborative work environment fostering professional growth.
  • Competitive salary with potential for commissions and comprehensive benefits package.
  • Culture focused on core values: relentless customer service, growth mindset, and hustle.

Requirements

  • Minimum 3-5 years of experience in account management, sales, or related roles in facility management or building maintenance sectors.
  • Excellent communication and interpersonal skills with a customer-centric approach.
  • Strong organizational skills with attention to detail and the ability to multitask effectively.
  • Proficiency with CRM software and Microsoft Office Suite.
  • Ability to lead teams and manage contractor relationships.
  • Reliable transportation and willingness to travel to client sites as needed.
  • High school diploma required; bachelor’s degree preferred.

Competitive compensation plan including

  • Base salary + Monthly Commissions plan
  • Anticipated first-year total comp of $70k; top performers exceed $90k
  • PTO
  • Gas & Phone allowance

Taken from City Wide Facility Solutions's own posting, last seen live on 6 Nov 2026.

The application

Your details, then 5 questions (1 written).

  1. 1.
    HeadlineShort answer · optional
  2. 2.
    ExperienceShort answer · optional
  3. 3.
    SummaryWritten answer · optional
  4. 4.
    Can you provide proof that you are legally eligible for employment in the US?Yes or no
  5. 5.
    Have you previously been employed by City Wide?Yes or no

From City Wide Facility Solutions's apply page, checked 5 Nov 2026.

About City Wide Facility Solutions

Janitorial and building maintenance contracts (cleaning plus handyman, repair, landscaping and tenant improvement work carried out by independent contractors it hires and inspects), sold to offices, medical clinics, schools, dealerships and other commercial buildings.

Pay schedule: Sellers are employed by the local franchise office on a base salary (an hourly wage for some appointment setters) plus commission, often uncapped or tiered and paid monthly at some offices, with quarterly bonuses, car or mileage allowances at many locations, and medical, dental, vision, PTO and a 401(k) named in most postings.

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