Account Manager
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Taken at the midpoint of its range, $71,250/yr, this role pays less than the middle Account Management & Renewals opening on the board today ($130k/yr); the usual band for that kind of seat is $95k–$260k/yr.
The posting
City Wide Facility Solutions is excited to announce an opening for a talented Facility Solutions Manager to become part of our vibrant team! As the frontrunner in the building maintenance sector, we offer a diverse array of solutions to a multitude of clients. This role is crucial in guaranteeing that our clients experience top-notch service, exceptional quality, and ultimate satisfaction.
The Facility Solutions Manager will take charge of all facets of an assigned client’s facility services. This includes building strong relationships, pinpointing needs, crafting tailored service strategies, and ensuring strict adherence to all contract specifications. The ideal candidate will demonstrate outstanding leadership skills and a steadfast client-centric approach, consistently meeting or surpassing our clients' expectations.
The role of the Facility Solutions Manager encompasses, but isn’t limited to
- Managing client accounts to ensure retention and growth through outstanding service delivery.
- Nurturing relationships with contractors and suppliers, guaranteeing quality and compliance with service agreements.
- Carrying out regular assessments and quality control checks, swiftly addressing any emerging issues.
- Leveraging City Wide’s CRM system to monitor client interactions and service effectiveness.
- Guiding operational teams while ensuring comprehensive training and development initiatives are implemented.
- Working alongside internal teams to resolve challenges and execute effective solutions.
- Tracking client satisfaction metrics and compiling detailed reports for management evaluation.
The ideal candidate will possess the following qualifications
- A minimum of 1-2 years of experience in facility management or a related field.
- A proven track record in client management and business development.
- Strong interpersonal and communication skills, both verbal and written.
- Bachelor’s degree in a relevant discipline is preferred.
- Demonstrated ability to manage multiple priorities and deliver results in a fast-paced environment.
- Proficiency in Microsoft Office Suite and familiarity with CRM systems.
- Ability to travel to client locations as needed; reliable transportation is required.
This position requires a candidate who is detail-oriented, possesses exceptional problem-solving skills, and is committed to fostering positive client relations. If you are driven by results and dedicated to providing outstanding service, we invite you to apply for this opportunity with City Wide Faci. lity Solutions.
Benefits
- Base Salary $67,500 - $75,000 - Total Compensation Year 1 - $90,000 - $115,000 based on performance.
- Uncapped Bonus and Commissions Potential
- Dental, medical and vision insurance
- Life insurance paid by company
- 401k + 4% match by company
- 8 paid Holidays
- Designated Territory
- Mileage reimbursement
- Company issued equipment (cellphone, laptop, and tablet)
Taken from City Wide Facility Solutions's own posting, last seen live on 6 Nov 2026.
The application
Your details and CV, then 14 questions (1 written).
- 1.HeadlineShort answer · optional
- 2.Can you provide proof that you are legally eligible for employment in the US?Yes or no
- 3.Have you previously been employed by City Wide?Yes or no
- 4.Have you interviewed for a City Wide job in the last 12 months?Yes or no
- 5.By selecting "Yes" you acknowledge that City Wide has the right to run a background check and that your employment (or Independent Contract Agreement) may be contingent upon the results.Yes or no
- 6.By selecting "Yes" you acknowledge the work requirements listed in the job description and agree to the scope of work contingent on offer.Yes or no
- 7.Have you ever been convicted of a crime (i.e., felony, misdemeanor)Pick any: 206705 · 206706
- 8.If yes, please explain.Written answer
- 9.A minimum of 1-2 years of experience in facility management or a related field.Yes or no
- 10.A proven track record in client management and business development.Yes or no
- 11.Do you have B2B Sales Experience? If so, how many years?Yes or no
- 12.Demonstrated ability to manage multiple priorities and deliver results in a fast-paced environment.Yes or no
- 13.Proficiency in Microsoft Office Suite and familiarity with CRM systems.Yes or no
- 14.Ability to travel to client locations as needed; reliable transportation is required.Yes or no
From City Wide Facility Solutions's apply page, checked 5 Nov 2026.
About City Wide Facility Solutions
Janitorial and building maintenance contracts (cleaning plus handyman, repair, landscaping and tenant improvement work carried out by independent contractors it hires and inspects), sold to offices, medical clinics, schools, dealerships and other commercial buildings.
Pay schedule: Sellers are employed by the local franchise office on a base salary (an hourly wage for some appointment setters) plus commission, often uncapped or tiered and paid monthly at some offices, with quarterly bonuses, car or mileage allowances at many locations, and medical, dental, vision, PTO and a 401(k) named in most postings.
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