Account Manager
Tools for this application (partners): NEWCV (opens in new tab) (resume) · Careerflow (opens in new tab) (tracking) · Huru (opens in new tab) (interview practice) · Anymail Finder (opens in new tab) (hiring manager's email) · HeadshotPro (opens in new tab) (headshot) what each does
At $100,000/yr, this role pays less than the middle Account Management & Renewals opening on the board today ($130k/yr); the usual band for that kind of seat is $95k–$260k/yr.
The posting
At City Wide Facility Solutions, we’re ** always ** looking for A-level talent. Imagine an organization where people wake up every morning inspired to grow, be excellent and make an impact. Our passionately engaged A-Team works collaboratively in a fast-paced culture that emphasizes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun!
City Wide is looking for** Account Managers** to lead the execution of client engagement, retention, ascension and referral initiatives, resulting in raving, loyal advocates who become life-long partners. This is a six figure income opportunity, to include base salary and bonus/commission structure with OTE of $100k+!
What you will do...
- Serve as a focal point of contact for clients to ensure work performed satisfies company and client quality standards.
- Manage, expand, and diversify client relationships with an eye toward potential add-on sales opportunities.
- Be the voice of the client as you work with Independent Contractors, and crew members to meet/exceed client expectations.
- Lead the execution of company policies and procedures associated with client service levels.
You are the Superstar we are looking for if you...
- Have a passion for building strong client relationships and creating an exceptional customer experience.
- Are a self-starter and confident in your instincts- you are not afraid to tackle a challenge, even if it’s new.
- Are flexible and resilient when faced with rapid-fire demands on your attention.
- Are proactive, forward-thinking and have the ability to “think on your feet.”
- Can juggle multiple priorities, excel at being organized and are technologically savvy.
- Aren’t afraid to voice your opinion to make something better.
- Solve problems proactively.
- Bring previous service industry experience.
Position Requirements
- Successful completion of a cognitive and behavioral assessment.
- 3+ years track record of success in a client retention role.
- High School diploma required; bachelor’s degree highly desirable.
- Highly detail-oriented and excellent follow-through on commitments.
- Positive and outgoing personality; great at building relationships.
- Excellent verbal and strong written communication skills.
- Proficient in Microsoft Office and knowledge of CRM database.
- Must have reliable transportation and the ability to travel on a daily basis to client locations.
Preferred
- 3+ years of sales and management experience in building maintenance, facility management or equivalent experience.
- Bachelor's Degree
This is a Safety Sensitive Position
- The selected candidate will be required to pass a pre-employment drug screening and background check.
City Wide Facility Solutions offers
- $100K+ OTE ($50K Base + Bonus + Commission)
- Monday-Friday Work Week
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k) with match
- Paid Time Off
- Holiday Pay
- $700 Per Month Mileage Reimbursement
- Training & Development
Taken from City Wide Facility Solutions's own posting, last seen live on 6 Nov 2026.
The application
Your details and CV, then 12 questions (1 written).
- 1.HeadlineShort answer · optional
- 2.Can you provide proof that you are legally eligible for employment in the US?Yes or no
- 3.Have you previously been employed by City Wide?Yes or no
- 4.Have you interviewed for a City Wide job in the last 12 months?Yes or no
- 5.Have you ever been convicted of a crime (i.e., felony, misdemeanor)Pick any: 206705 · 206706
- 6.If yes, please explain.Written answer · optional
- 7.Do you have the ability to travel on a daily basis to client locations with a valid driver's license and reliable transportation?Yes or no
- 8.Do you have 3+ years of experience in a client retention role?Yes or no
- 9.What CRM (Client Relationship Management) systems do you have experience using?Short answer
- 10.Do you have experience being responsible for managing vendor relationships?Yes or no
- 11.Do you understand that you must meet the requirements of the cognitive and behavioral assessments to move forward in the interview process?Yes or no
- 12.If offered a position, do you understand that the an offer will be contingent upon drug and background screen results?Yes or no
From City Wide Facility Solutions's apply page, checked 5 Nov 2026.
About City Wide Facility Solutions
Janitorial and building maintenance contracts (cleaning plus handyman, repair, landscaping and tenant improvement work carried out by independent contractors it hires and inspects), sold to offices, medical clinics, schools, dealerships and other commercial buildings.
Pay schedule: Sellers are employed by the local franchise office on a base salary (an hourly wage for some appointment setters) plus commission, often uncapped or tiered and paid monthly at some offices, with quarterly bonuses, car or mileage allowances at many locations, and medical, dental, vision, PTO and a 401(k) named in most postings.
Good at growing the accounts you inherit?
Hiring managers ask us for sellers with a certain segment, territory or track record. Fill in one profile, and when a seat matches it we make the introduction, never without your yes. It costs you nothing.
City Wide Facility Solutions sales openings in your inbox
We look at City Wide Facility Solutions's careers page every hour. Once a week you get its newest sales openings, plus close matches at other companies. Free, and one click stops it.