Account Manager
Taken at the midpoint of its range, $52,000/yr, this role pays less than the middle Account Management & Renewals opening on the board today ($130k/yr); the usual band for that kind of seat is $97.5k–$268k/yr.
Against the 2,071 open roles on Construction sales jobs (typical pay $89.8k/yr, band $60k–$192k/yr), this one's $52,000/yr sits below the middle. How posted pay is measured.
The posting
Title: Account Manager Classification:Full Time – Hourly
Location:Redwood City, Ca
**Reports To: **Sales Manager
About the Company
For 100 years and four generations of Hayward family leadership, Hayward Lumber has been committed to meeting and exceeding the needs of builders. Beyond full-service lumberyards, we offer window, door and cabinet design centers, pro-oriented hardware stores, and innovative building solutions designed to save time and money. Hayward Lumber is a family-oriented company that treats every employee as such. Our average tenure companywide is over 10 years and we pride ourselves in creating an environment in which you can learn, grow, and prosper. Hayward Lumber provides a competitive compensation structure, as well as a comprehensive benefits package including medical, dental, vision, life insurance, 401K, and paid time off including vacation, holiday, and sick leave. Learn more at www.haywardlumber.com
Mission
Hayward will be the most dependable supplier of products, services and solutions to the construction market, as it has been since 1919.
Position Overview
We are seeking a motivated and results-driven Account Manager to join our dynamic team. This role is pivotal in managing and growing a portfolio of existing accounts while building strong relationships with new and existing customers. This role is required to support all Hayward customers regardless of account assignment. The Account Manager will work closely with clients to understand their needs, deliver tailored solutions, and drive revenue growth. The Account Manager will also be tasked to support members of the outside selling team.
Responsibilities
· Manage and grow sales and margin with a designated portfolio of accounts, ensuring client satisfaction and retention.
· Proactively manage and maintain accurate sales team quote pipeline and order pipeline in BisTrack.
· Support all Hayward customers regardless of account assignment.
· Serve as the primary point of contact for assigned accounts, addressing inquiries and resolving issues promptly.
· Identify opportunities to expand business within the assigned accounts by understanding customer needs and offering relevant solutions.
· Proactively pursue cross-selling and upselling opportunities to meet sales targets.
· Develop and maintain strong, long-term relationships with clients.
· Conduct regular account reviews and site visits to understand customer operations and challenges.
· Collaborate with internal teams to develop account strategies and implement solutions tailored to customer goals.
· Stay informed about industry trends, market conditions, and competitor activities to provide valuable insights to clients.
· Track account performance and maintain accurate records in the ERP system including both orders and quotes.
· Prepare and deliver account performance reports, including forecasts and progress updates.
· From time to time the Account Manager will have the added duty of actively following up on outstanding payments if customer falls out of collection terms and the collection team unable to collect balances due.
Qualifications
· Proven experience in account management, sales, or a related field, preferably within the lumber or building materials industry.
· Excellent interpersonal and communication skills with the ability to build and nurture relationships.
· Strong organizational and time-management skills, with the ability to manage multiple accounts and priorities effectively.
· Results-oriented mindset with a demonstrated ability to meet or exceed sales targets.
· Proficiency in CRM software and Microsoft Office Suite.
· Valid driver’s license and ability to travel to client sites as needed.
· Knowledge of lumber, building materials, or construction industry practices.
· Experience with market analysis and strategic account planning.
We are proud to be an equal opportunity employer.
As an Equal Opportunity Employer, Hayward Lumber will recruit and select applicants for employment solely on the basis of their qualifications. Our Practices and Procedures, including those relating to wages, benefits, transfers, promotions, terminations and self-development opportunities, will be administered without regard to race, color, religion, sex, sexual orientation and gender identity, age, national origin, disability, or protected veteran status and all other classes protected by the Federal and State Government. Drug Free Employer.
Taken from Hayward Lumber's own posting, last seen live on 4 Nov 2026.
The application
Your details and CV, then 19 questions (3 written).
- 1.SummaryWritten answer · optional
- 2.ExperienceShort answer · optional
- 3.EducationShort answer · optional
- 4.If you are under 18 years of age, can you provide required proof of your eligibility to work?Pick any: 417028 · 417029 · 417030
- 5.Have you ever filed an application with us before?Pick any: 417031 · 417032
- 6.Have you ever been employed with us before? If so, please provide dates.Short answer
- 7.Are you currently employed?Pick any: 417033 · 417034
- 8.May we contact your present employer?Pick any: 417035 · 417036 · 417037
- 9.Can you provide proof after you are hired that you can legally work in the U.S.?Pick any: 417038 · 417039
- 10.On what date would you be available for work?Date
- 11.Are you available to work:Pick any: 417040 · 417041 · 417042 · 417043
- 12.Are you currently on “lay-off” status and subject to recall?Pick any: 417044 · 417045
- 13.Can you travel if a job requires it?Pick any: 417046 · 417047
- 14.Do you speak Spanish?Pick any: 417048 · 417049
- 15.What is your desired hourly rate or salary?Number
- 16.Could you share a bit about your experience in account management, sales, or a related field? What kinds of accounts or clients have you worked with, and for how long?Written answer
- 17.Can you describe a time when you met or exceeded sales targets? What strategies or approaches did you use to achieve your goals?Written answer
- 18.Do you hold a valid driver's license?Yes or no
- 19.Are you comfortable traveling occasionally to client sites as part of your role?Yes or no
From Hayward Lumber's apply page, checked 4 Nov 2026.
About Hayward Lumber
Sells lumber, building materials, windows, doors, cabinets and roof and floor trusses to builders and contractors through lumberyards, design centers and pro hardware stores on California's Central Coast.
Pay schedule: Outside reps work on a draw against commission, inside and counter staff are hourly and managers salaried, with medical, dental, vision, life insurance, a 401K and paid vacation, holiday and sick leave named in the postings.
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