Account Manager
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This posting does not state its pay. Account Management & Renewals roles that state pay post a typical $130k/yr, in a band of $95k–$260k/yr. How posted pay is measured.
The posting
Join Our Team and Transform Facilities!
Are you passionate about providing excellent service and building lasting relationships? Do you thrive in a dynamic environment where you can make a real impact? If so, City Wide Facility Solutions is the perfect place for you! We are on the lookout for an enthusiastic Account Manager to join our vibrant team and help us deliver top-notch facility solutions to our valued clients.
What You’ll Do
- Build Relationships: Foster strong, lasting relationships with clients, ensuring their needs are understood and met with precision. Your friendly demeanor and professional approach will shine here!
- Client Success: Act as the main point of contact for our clients, addressing their inquiries, managing expectations, and ensuring high levels of satisfaction.
- Performance Monitoring: Regularly assess the quality of service delivery through detailed inspections and feedback channels, always striving for excellence.
- Drive Growth: Look for opportunities to expand services within existing accounts, showcasing the full range of solutions City Wide has to offer.
- Collaborate: Work closely with our operations team and contractors to ensure that contracts are fulfilled and that our clients are thrilled with our services!
Why City Wide? We believe in nurturing talent and offering opportunities for career growth. At City Wide, you’ll be part of a supportive team that champions creativity, innovation, and proactive problem-solving. We’re about creating an engaging culture where everyone can excel.
What We’re Looking For
- 2+ years of experience in account management or customer service, particularly in a B2B environment.
- Proven ability to build and maintain client relationships with a proactive, customer-centric attitude.
- Strong communication skills, both verbal and written, that allow you to interact confidently with clients and team members.
- A team player who collaborates well with others and contributes to a fun, energetic work environment.
- Detail-oriented, with excellent organizational skills and the ability to multitask in a fast-paced setting.
- Proficiency in Microsoft Office Suite and familiarity with CRM systems.
If you’re ready to roll up your sleeves and dive into an exciting opportunity with City Wide Facility Solutions, we can’t wait to hear from you!
Benefits
City Wide Facility Solutions offers a competitive compensation and benefits, including medical, dental, vision and PTO.
More on City Wide...
City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com
City Wide is an Equal Opportunity Employer.
Taken from City Wide Facility Solutions's own posting, last seen live on 6 Nov 2026.
The application
Your details and CV, then 12 questions (2 written).
- 1.HeadlineShort answer · optional
- 2.EducationShort answer · optional
- 3.ExperienceShort answer · optional
- 4.SummaryWritten answer · optional
- 5.Can you provide proof that you are legally eligible for employment in the US?Yes or no · optional
- 6.Have you previously been employed by City Wide?Yes or no
- 7.Have you interviewed for a City Wide job in the last 12 months?Yes or no · optional
- 8.By selecting "Yes" you acknowledge that City Wide has the right to run a background check and that your employment (or Independent Contract Agreement) may be contingent upon the results.Yes or no
- 9.By selecting "Yes" you acknowledge the work requirements listed in the job description and agree to the scope of work contingent on offer.Yes or no
- 10.Have you ever been convicted of a crime (i.e., felony, misdemeanor)Pick any: 206705 · 206706 · optional
- 11.If yes, please explain.Written answer · optional
- 12.Do you have 3+ years experience in an Account Management, Client Relations/Retention or other similar role?Yes or no
From City Wide Facility Solutions's apply page, checked 5 Nov 2026.
About City Wide Facility Solutions
Janitorial and building maintenance contracts (cleaning plus handyman, repair, landscaping and tenant improvement work carried out by independent contractors it hires and inspects), sold to offices, medical clinics, schools, dealerships and other commercial buildings.
Pay schedule: Sellers are employed by the local franchise office on a base salary (an hourly wage for some appointment setters) plus commission, often uncapped or tiered and paid monthly at some offices, with quarterly bonuses, car or mileage allowances at many locations, and medical, dental, vision, PTO and a 401(k) named in most postings.
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