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Account management

Account Manager (US, Remote)

Eleos Health logoEleos Health$150,000–$170,000/yrRemote from United StatesListed 3mo ago
Apply on Eleos Health (shows the role here)Before you apply: what we know about Eleos Health

Taken at the midpoint of its range, $160,000/yr, this role pays more than the middle Account Management & Renewals opening on the board today ($135k/yr); the usual band for that kind of seat is $100k–$269k/yr.

The posting

Who is Eleos Health?

The people who deliver care in our communities and homes do some of the most important work in healthcare. But too often, theyʼre asked to spend their time navigating paperwork, administrative burden, and problems they only discover after something has already gone wrong.

Eleos exists to change that.

Weʼre building the system of action for community-based care - helping behavioral health, hospice, home health, and other care teams spend less time reacting to problems and more time focused on the people they serve.

Powered by our Polaris AI, Eleos works alongside clinicians and their teams to understand whatʼs happening across care in real time and take action before issues become problems, reducing administrative burden, protecting revenue and compliance, and giving care teams more time and capacity to deliver great care.

Our vision is a world where care teams can stay one step ahead, rather than constantly catching up. Weʼre helping shift an entire industry from reactive to proactive, and we need talented people to help us get there.

What is the opportunity

We’re hiring an Account Manager to own and grow relationships with our existing customers as we scale our digital health SaaS platform. This role blends account management and consultative sales, giving you the opportunity to deepen customer partnerships while driving revenue growth by selling new products, features, and expansions. You’ll work closely with healthcare stakeholders and internal teams to help customers achieve meaningful outcomes while expanding their use of our platform.

Who you are

You are a relationship-first, growth-minded professional who enjoys working with existing customers and identifying ways to deliver more value. You’re comfortable having strategic conversations with clinical, operational, and executive stakeholders and know how to balance trust-building with revenue responsibility. You thrive in fast-paced startup environments, take ownership of your work, and are motivated by both customer success and business impact.

How will you contribute

  • Manage and grow a book with significant ARR expansion responsibility
  • Collaborate with internal teams including Product, CS Ops, Support, and Implementation to resolve issues and deliver improvements
  • Drive customer retention, adoption, and long-term account health
  • Navigate multi-stakeholder sales cycles spanning clinical, operational, and RCM/billing audiences.
  • Sell new products, modules, and features aligned to customer needs and outcomes
  • Manage expansion opportunities through the full sales cycle and meet or exceed growth targets
  • Net Revenue Retention (NRR) and expansion quota ownership
  • Own renewals end-to-end, including contract discussions and pricing conversations
  • Develop account plans aligned to customer goals and Eleos growth objectives

What qualifications and skills will help you be successful

  • 5+ years of experience in Account Management, Sales, or Customer Growth within a SaaS environment
  • Proven track record of expanding revenue within an existing customer base
  • Strong consultative selling and discovery skills
  • Ability to manage a pipeline and accurately forecast expansion revenue
  • Experience managing accounts within channel partnerships, group purchasing agreements, or similar multi-party commercial structures.
  • Excellent communication, presentation, and relationship-building skills
  • Comfort working in a fast-paced work environment
  • Experience using CRM tools (SFDC, Gong, etc.) to manage accounts, pipelines, and forecasting
  • Comfort analyzing usage data and outcomes to inform expansion and retention strategy

Some nice to haves are

  • Experience in digital health, health tech, or healthcare SaaS
  • Familiarity working in a healthcare vertical
  • Understanding of healthcare workflows or regulated environments

This role offers

  • A team of amazing people with a shared vision and the infinite drive to make it happen
  • The base pay range for this position is $150,000-170,000 per year. The determination of what a specific employee in this job classification is paid depends on several factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, length of service, and geographic location.
  • Opportunity to build, grow, and become highly instrumental in shaping how technology can increase the effectiveness of therapy
  • Fully remote work environment

Benefits

For employees

  • Competitive health and well-being benefits, mental healthcare support, and life and AD&D insurance
  • Significant equity and 401(k) plans matched to 4%
  • Company sponsored retirement plan
  • Global business travel insurance for you and any dependents traveling with you
  • Domestic conference budget and annual learning & development stipend
  • Remote work stipend

Life & family

  • Generous PTO, additional mental health days, and paid time off to recharge, care for yourself and loved ones, and handle life's moments
  • Fertility treatment and family planning coverage

Culture & development

  • Annual learning & development stipend
  • Employee resource groups and team-driven celebrations and events

Where you can sell from

Fully remote, for people based in United States.

Taken from Eleos Health's own posting, last seen live on 2 Nov 2026.

Apply on Eleos Health (shows the role here)

The application

Your details, CV and LinkedIn, then 8 questions.

Have readyCVLinkedInCover letter (optional)
  1. 1.
    Do you have experience in a fast-paced, high-growth, B2B, SaaS startup?Yes or no
  2. 2.
    Do you have experience in health tech, healthcare institutions, digital health, behavioral health, or something similar?Yes or no
  3. 3.
    What state are you currently located in?Pick one (51 options)
  4. 4.
    What is your desired base salary?Short answer
  5. 5.
    When are you available to start?Short answer
  6. 6.
    Are you open to the required travel?Yes or no
  7. 7.
    Are you authorized to work for any employer in the United States?Yes or no
  8. 8.
    Do you now, or will you in the future need sponsorship? (OPTs included)Yes or no

From Eleos Health's apply page, checked 1 Nov 2026.

About Eleos Health

AI software that drafts clinical notes, checks every note for compliance and flags revenue at risk, sold to behavioral health, substance use, home health and hospice providers.

Pay schedule: Fully remote employment on a base salary with significant equity, a matched 401(k) and a remote work stipend; the sales postings do not describe a commission plan.

Eleos Health's sales postings, in full Live feed of Eleos Health openings The Eleos Health company page

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