Associate Director of Sales (Rooms - Proactive)

Key Responsibilities of the Associate Director of Sales

-Supports the smooth running of the sales department, where all aspects of the hotel’s pro-active sales initiatives are delivered and total revenue maximised

-Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution

-Delivers on plans and objectives where sales initiatives & hotel targets are achieved

-Manages the sales team fostering a culture of growth, development and performance within the department

-Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained

-Builds and maintains effective working relationships with all key stakeholders

-Reviews and scrutinizes the business performance, providing recommendations that will drive financial performance

-Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements

-Proven experience in sales with excellent problem-solving capabilities

-Excellent managerial skills with a hands-on approach and lead-by-example work style

-Commitment to exceptional guest service with a passion for the hospitality industry

-Ability to find creative solutions, offering advice and recommendations

-Personal integrity, with the ability to work in an environment that demands excellence, time and energy

-Experienced in using IT systems on various platforms

-Strong communication skills

Can also connect at careers@radissonmbd.com