Duck Creek Technologies

About Duck Creek Technologies

The buyers are property and casualty carriers, specialty insurers and reinsurers, and Duck Creek's sellers carry the whole core suite (policy, rating, billing, claims, underwriting) along with reinsurance, producer and policyholder portals and a newer line of AI agents, sold as SaaS on Duck Creek OnDemand or as on-premises licences. London holds three of the seven sales-titled openings: a national sales director hunting new logos and growing accounts across the London Market, specialty and reinsurance, with a tilt toward the French customer base that makes fluent French a requirement, a senior national sales director for reinsurance who also coaches the sales directors, and a senior customer success manager running renewals, upsell and NRR and GRR on four or more medium and large accounts. Both London sellers work long, multi-stakeholder enterprise cycles forecast in Salesforce, sit in the office three days a week and travel up to half the time. Elsewhere, a senior sales director in Bengaluru or Mumbai closes the existing India pipeline and builds new deals with systems integrators, a second-level BDR in Mississauga books first meetings with insurers from outbound, inbound and trade shows, and the US has just two seats: a director of sales operations in the Bay Area who owns forecasting, quota setting and the commission plan, and a customer success engineer in Columbia, South Carolina who steers customers and integrators through upgrades.