Business Development Specialist

About City Wide Facility Solutions

At City Wide Facility Solutions of Washington, we help commercial businesses maintain clean, safe, and well-maintained facilities through comprehensive janitorial and building maintenance solutions. We partner with businesses throughout Western Washington to simplify facility management and deliver reliable service.

We are looking for a motivated, organized, and outgoing Business Development Specialist to join our team in Kent, WA. This individual will play an important role in growing our janitorial business by connecting with prospective clients, identifying their needs, and scheduling qualified appointments for our outside sales team.

Position Overview

The Business Development Specialist is responsible for generating new business opportunities through proactive B2B outbound sales calls. This role focuses on researching prospective clients, introducing City Wide's janitorial services, qualifying leads, and scheduling appointments for our sales team.

The ideal candidate is confident on the phone, enjoys connecting with people, and thrives in a goal-oriented environment.

Key Responsibilities

• Research and identify businesses that could benefit from City Wide's janitorial services.
• Make consistent B2B outbound sales calls to prospective clients.
• Schedule qualified sales appointments for the outside sales team.
• Maintain accurate and up-to-date prospect information in the CRM database, including call notes, follow-ups, and scheduled appointments.
• Meet or exceed weekly activity goals and monthly appointment-setting targets.
• Add new prospects to the database and maintain an organized pipeline of potential clients.
• Prepare accurate daily, weekly, and monthly activity reports as needed.
• Send requested company information, thank-you notes, and follow-up communications to prospective clients.
• Collaborate with the sales team to support business development efforts and revenue growth.

Performance Expectations

Success in this role is measured by consistent prospecting activity, lead generation, and qualified appointment setting.

• 8 qualified appointments per month
• 400 sales activities per week
• 25 new prospects added to the database per month

Requirements

• High school diploma or equivalent required; college degree preferred.
• 1–2 years of B2B outbound calling, cold calling, lead generation, or prospecting experience preferred.
• Strong verbal communication and customer service skills.
• Highly organized with the ability to follow a structured sales process.
• Detail-oriented, self-motivated, and able to work independently.
• Comfortable working toward goals and performance metrics.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Previous experience using CRM systems preferred.

Benefits

• Competitive salary of $60,000 - $65,000 (OTE between $85,000)
• Dental, life, medical, and vision insurance.
• Company iPhone and laptop provided as equipment.
• Opportunity to grow your sales and business development skills.
• Collaborative team environment with opportunities to contribute to company growth.
• The chance to build relationships with local businesses and support a growing organization.

We are looking to fill this position immediately and would love to hear from you!

Apply today to join City Wide Facility Solutions of Washington as our next Business Development Specialist.