Customer Success Manager
This posting does not state its pay. Customer Success roles that state pay post a typical $142k/yr (band $113k–$253k/yr); across the 5,239 open roles on SaaS sales jobs, every seat together, it is $164k/yr. How posted pay is measured.
The posting
Who are we?
Sweep is the agentic layer for enterprise systems where teams and metadata agents plan, change, and govern systems with speed and confidence.
What will you do at Sweep?
We’re looking for a Customer Success Manager with a strong technical background in Salesforce to help customers achieve their desired outcomes with Sweep. This role combines deep technical knowledge, project management skills, and consultative communication to drive adoption, retention, and expansion.
Key Responsibilities
- Serve as the primary post-sale contact for customers, managing onboarding, implementation, and ongoing success.
- Develop success plans, business reviews, and performance metrics tied to customer goals.
- Maintain and renew customer contracts on a yearly basis
- Identify and convert upsell and expansion opportunities by aligning Sweep’s capabilities to evolving customer needs.
- Build a deep understanding of each customer’s Salesforce architecture, GTM processes, and data structure to guide adoption of Sweep’s platform.
- Configure and optimize Sweep within Salesforce environments; provide hands-on technical guidance during rollout.
- Partner with Product and Engineering teams to surface customer feedback, use cases, and feature requests.
What We're Looking For
- 3+ years of experience in Customer Success, Salesforce consulting, or technical account management in a B2B SaaS company or SI.
- Expertise in Salesforce CRM, including automation, workflows, reporting, and integrations.
- Proven success driving adoption and value realization in complex, data-driven environments.
- Strong communication, problem-solving, and stakeholder management skills.
- Comfortable leading technical conversations with admins, ops leaders, and executives.
This is an in office position in our Tel Aviv office.
About Sweep
As a fast-growing, venture-backed startup, we are proud to be supported by top investors like Insight Partners and Bessemer Venture Partners. With teams in New York, Portugal, Tel Aviv, Spain and Philippines, we are a passionate, success-driven group that thrives on collaboration and innovation. Join us to be part of a dynamic, people-first community where we tackle complex challenges, take smart risks, and celebrate each other's successes. Learn more about our mission and culture on our Career’s page https://www.sweep.io/sweep-careers .
Taken from Sweep's own posting, last seen live on 4 Nov 2026.
The application
Your details and CV, then 1 question.
- 1.Are you open to working from our Tel Aviv office on a hybrid schedule?Yes or no · optional
From Sweep's apply page, checked 4 Nov 2026.
About Sweep
Sells Salesforce admins, RevOps leaders and CIOs software and AI agents that map, document and govern the metadata of their Salesforce org and other business systems.
Pay schedule: Salary plus equity with variable incentives on top, which the SDR, AE and CSM postings fold into an OTE; benefits named are health, dental and vision cover, a matched 401(k) and flexible time off.
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