Front Desk Sales / Customer Service
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The posting
Overview
At Elements Massage Hanover, we value our people, and work-life balance is key. We listen to and invest in our team members. Our philosophy is to communicate effectively, encourage collaboration, and provide the proper resources for everyone to excel. We are hiring a Customer Service / Sales Associate in our Hanover studio.
Pay & Benefits
- $17-$18/hour depending on experience
- Commission + Monthly Bonuses
- Paid Time Off
- Holiday Pay
- A complimentary monthly massage or skin care service at the studio
- Health Insurance
- Dental/Vision
- Retirement Savings with matching (401 (k) or SIMPLE IRA)
Here’s What We Are Looking For
- Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
- The right candidate must like talking, but more importantly, love listening to all new clients, established clients, and prospective clients.
- The right candidate can turn every incident of client criticism to a story of great customer service.
Qualifications
- Prior retail sales experience preferred, selling memberships or services in‐person to potential clients.
- Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
- Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
- Driven to create the best work environment for the employees and the best experiences for the client.
- Flexible Availability
Legal Disclaimer
©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.
Taken from Elements Massage's own posting, last seen live on 13 Nov 2026.
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About Elements Massage
Therapeutic massage, facials and other skin and stretch treatments, sold to consumers by the visit and through the Elements Wellness Program, a month-to-month membership, in independently owned franchise studios.
Pay schedule: Each franchise studio employs its own staff: front desk sellers earn an hourly wage plus membership commission and monthly bonuses, managers a base with performance bonuses, and the benefits named run from a free monthly massage or facial and service and product discounts to medical, dental, vision, paid time off and a 401(k), varying by studio.
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