Global Account Manager

Purpose of the role

Represent Euromonitor in working with senior executives at some of the largest, well-known corporations worldwide to drive growth and retention by building credibility and confidence in Euromonitor’s products and services. The Global Account Manager (GAM) will demonstrate that we are the world leader in data analytics and research into markets, industries, economies and consumers. Working from a named list of existing clients, alongside a Client Consultant (CC), who shares the territory, GAMs are expected to expand the value of our current partnerships by further entrenching our data and analysis with new and current users. The focus of the role is to renew and grow the existing contracts of our largest and most established accounts, aiming for more multi-year renewals and securing revenue growth expansion across our service offerings in multiple areas of the company. The role also includes working very closely with the Chicago and London based Global Account Directors (GADs) and other GAMs to foster international account growth. This will be achieved by being able to retain and grow all Euromonitor’s syndicated systems as well as custom capabilities, identifying relevant client needs that can be met through Passport, our web based global analytics and consumer trend analysis platform, or Custom solutions.

Success is achieved through

• Renewal of existing contracts across a named set of corporate clients
• Securing year-on-year revenue growth to agreed expectations, working hand in hand with a Client Consultant, and other multidisciplinary teams
• Drive and develop Global Account Strategies and work collaboratively with peers internationally to create large scale global upsell opportunities
• Supporting the North American growth of international accounts

Responsibilities

· Understand company organisation, strategy and priorities, uncovering new target groups and locating upsell and securing renewable revenue

· Devise and execute a strategy for each account in collaboration with the Client Consultant with input from GADs and manager. Mutually agree on plan of action for both own activity and the Client Consultant

· Execute the global strategy put in place by GAM and GADs on these accounts seconded locally

· Conduct compelling, thought-provoking client outreach to engage new and existing contacts with Euromonitor content with the goal of identifying leads for further development

· Onboard new users either face-to-face or via online demos

• Collaborate with Senior Product Specialist team to optimise knowledge and resources
• Work with Marketing team to ensure campaigns are tailored and targeted

· Provide expert research support to all clients, through detailed understanding of Euromonitor’s product portfolio and research methodology

• Implement high level engagements across accounts to elevate our Research Expertise and increase our stickiness with clients

Requirements

· Excellence in current role, goal-oriented and consistently at or over target

· 3yrs+ of sales experience, with experience renewing large enterprise partnerships

· Experience working enterprise-wide with F500 companies

· Experience with consultative selling techniques

· Hunger for career growth

· Comfortable interacting with people across various levels and functions

· Highly organised with excellent time management, managing numerous client contacts, including establishing frequent points of interaction

· Strong communication, negotiation, numeracy and diplomacy skills

· Ability to use Salesforce effectively

· Target oriented – ability to meet monthly and annual sales targets

· Knowledge of consumer market trends and dynamics are preferable

· Ability & willingness to effectively collaborate with international colleagues

· Intellectual curiosity

· Willingness to travel

Our values

• We act with integrity
• We are curious about the world
• We are stronger together
• We seek to empower
• We find strength in diversity

International: not only do we have a very multinational workforce in each office but we are all dealing with our 16 offices worldwide on a daily basis. With 16 offices globally there are regular opportunities for international transfer.

Hardworking but sociable: our staff know how to work hard but also how to enjoy themselves! We pride ourselves on creating an appropriate work-life balance, with flexible hours and regular socialising including frequent after work meet ups, summer and Christmas parties and a whole range of sports and other groups to be involved with.

Committed to making a difference: We think that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It sees us reaching out into the local community with our mentoring, group volunteering, and fundraising initiatives as well as supporting international charities through our website sales, matching staff sponsorship fundraising, and carbon offsetting all our flights, amongst many other activities.

Excellent benefits: we offer highly competitive salaries, healthcare insurance, food vouchers, saving fund, plus generous holiday allowances and in many offices a Core Hours policy allowing flexible start and finish times to each day.

Opportunities to grow: we offer extensive training and development opportunities at all levels. The vast majority of our managers and directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent.

Equal Employment Opportunity Statement: Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.

At Euromonitor International, we are committed to transparency and pay equity. Pursuant to Illinois law, we provide salary range and benefit info on all job postings based in our Chicago office. The base salary range for this role is $64,066 to $95,584 based on experience and qualifications. Alongside Salary, we offer a competitive benefits package, including health insurance options, 401k, paid time off, hybrid work set up, core hours and other perks to support a positive work environment.

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