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Sales Consultant - Fintech (Melbourne)

moomoo (Futu) logomoomoo (Futu)Melbourne, AustraliaFull-timeListed 4mo ago
Apply on moomoo (Futu) (shows the role here)Before you apply: what we know about moomoo (Futu)

This posting does not state its pay. Account Executive roles that state pay post a typical $125k/yr (band $81.5k–$319k/yr); across the 786 open roles on Financial services sales jobs, every seat together, it is $153k/yr. How posted pay is measured.

The posting

Join Moomoo as a Sales Consultant

Ready to change the way Australians invest? At Moomoo, you’re not just joining a leading global investment platform; you’re becoming part of a lively, purpose-driven team that believes smarter investing should be accessible to all. With more than 27 million users worldwide and a strong local presence, we’re shaking up wealth-tech - and we want you on our journey!

What You’ll Do

As our Sales Consultant in Melbourne, you’ll be the friendly face that welcomes clients into our experiential store - helping them get started, guiding them through our platform, and making sure their investing experience is smooth and enjoyable. If connecting with people and making financial concepts simple sounds exciting, this is your chance to shine in a fast-growing industry.

Your Day-to-Day

  • Assist walk-in clients with account opening and platform setup.
  • Guide clients through the moomoo app’s features and basic investment tools.
  • Address client inquiries, resolving straightforward matters and escalating complex cases as needed.
  • Educate clients on market opportunities and moomoo’s platform offerings.
  • Ensure smooth daily store operations in line with company standards.
  • Support documentation, compliance checks, and back-end onboarding processes.
  • Safeguard client confidentiality and comply with all local financial regulations.
  • Maintain the validity of your personal RG146 license in line with regulatory requirements.
  • Assist sales teams in achieving client acquisition goals and other KPIs.
  • Follow up on in-store leads, schedule client appointments, and support event-related activities.
  • Contribute to cross-selling investment products and services based on client needs (where applicable).
  • Coordinate and support in-store events, workshops, and client engagement sessions.
  • Assist with marketing campaigns, roadshows, and community engagement activities.
  • Help promote strategic brand partnerships through store-level initiatives.
  • Work closely with branch managers and colleagues to ensure seamless daily operations.
  • Share feedback to improve service workflows and overall customer experience.
  • Participate actively in team meetings, training, and professional development programs.
  • Demonstrate commitment to maintaining RG146 compliance and ongoing professional development.

Requirements

  • 1–2 years’ experience in customer service, preferbally financial advice, or retail investment services
  • Basic knowledge of financial markets and trading platforms
  • People-focused: great communicator (Native English speaker)
  • Organised, detail-oriented, and comfortable with multitasking
  • Willing to work rotating shifts, including weekends and holidays
  • Tech-savvy and keen to learn new digital tools
  • Customer-first problem solver who’s always ready to help

Preferred Qualifications

  • Previous retail or store sales experience.
  • Team management or training experience.
  • Active Moomoo user.
  • Familiar with local community resources.
  • Experience in pop-up store or temporary retail space operations.
  • Familiar with mall partnership processes and promotional calendar planning.

Perks & Benefits

  • Growth: Work for a leader in digital brokerage, with unlimited career opportunities
  • Competitive rewards: Market-driven salary and performance bonuses that reflect your impact
  • Coverage: Comprehensive insurance for you and your family
  • Culture: A fun, diverse workplace with frequent team events and celebrations
  • Surprises in store: More benefits revealed as you progress through the hiring process!

Taken from moomoo (Futu)'s own posting, last seen live on 4 Nov 2026.

Apply on moomoo (Futu) (shows the role here)

The application

Your details and CV, then 12 questions (2 written).

Have readyCVPortfolio (optional)Cover letter (optional)
  1. 1.
    SummaryWritten answer · optional
  2. 2.
    Will you now or in the future require sponsorship for employment visa status to work in the country?Pick any: 295669 · 295670
  3. 3.
    Are you a friend or family of a current employee of the company?Pick any: 295671 · 295672
  4. 4.
    What is your Expected Gross Salary?Written answer
  5. 5.
    Are you legally authorized worki in Australia?Yes or no
  6. 6.
    Basic knowledge of financial markets and trading platformsYes or no
  7. 7.
    Investment Passion: Active investor with genuine interest in financial markets and continuous learning mindset.Yes or no
  8. 8.
    Willing to work rotating shifts, including weekends and holidays.Yes or no
  9. 9.
    Resilience: High resilience to pressure and rejection; maintains positive mindset under sales pressure.Yes or no
  10. 10.
    People-focused: great communicator (English; Mandarin/Cantonese a plus)Yes or no
  11. 11.
    Active Moomoo user.Yes or no
  12. 12.
    Experience in pop-up store or temporary retail space operations.Yes or no

From moomoo (Futu)'s apply page, checked 4 Nov 2026.

About moomoo (Futu)

A commission-free trading app for stocks, options and crypto with real-time data and charting tools, run by Nasdaq-listed Futu Holdings as an online brokerage for retail investors in the US, Singapore, Australia, Canada, Japan and other markets, with an institutional desk for external asset managers.

Pay schedule: Salary plus a performance bonus where pay is described, a discretionary bonus plan in the US and performance-based incentives in Canada, Australia and Saudi Arabia, with no commission plan named; the Tokyo posting lists more than 120 days off a year, at least 15 days of paid leave in year one and full social insurance.

moomoo (Futu)'s sales postings, in full Live feed of moomoo (Futu) openings The moomoo (Futu) company page

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