Sales Coordinator | Part-Time | Jungle Island

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Sales Coordinator will serve as an important point of contact throughout the guest journey, helping ensure that inquiries are handled promptly, details are accurately communicated, and events are successfully coordinated from initial inquiry through execution. The Sales Coordinator will support the park’s sales and events operations. This position will be responsible for responding to incoming sales inquiries, communicating with prospective guests and clients, preparing and sending proposals and contracts, and coordinating birthday parties and other assigned events held within the park.

The regular schedule for this position is Tuesday through Friday, 10:00 AM to 6:00 PM; however, flexibility is required, as the schedule may occasionally be adjusted to accommodate holidays, special events, or operational needs.

This role pays an hourly rate of $25.00.

About the Venue

Jungle Island, Miami’s premier entertainment destination, combines the beauty of Miami’s tropical landscape with a jungle full of extraordinary animals from around the globe. Building upon its rich 80-year history, today’s Jungle Island is a contemporary theme park, featuring numerous wildlife such as lemurs, wallabies, capybaras, and much more!

Jungle Island lives up to its name with unusual flora, from the extraordinary African sausage tree to a collection of rare cycads. Visitors to Jungle Island can stroll along the 1.35 miles of winding, covered trails while enjoying the many special exhibits, attractions, and tours that are available. As Miami’s brightest and most unique destination, Jungle Island continues to delight the thousands of people who visit Miami each year.

Responsibilities

• Respond promptly and professionally to incoming sales leads, inquiries, and requests for information.
• Communicate with prospective guests and clients by phone, email, and other approved communication channels.
• Gather event details, guest needs, preferences, and other information necessary to develop appropriate event proposals.
• Follow up with prospective clients to answer questions, provide additional information, and support the sales conversion process.
• Maintain accurate and timely records of leads, client communications, event details, and sales activity.
• Assist the sales team with lead follow-up and other administrative sales responsibilities
• Assist the sales team in preparing and sending proposals, quotes, contracts, and other event-related documents.
• Ensure proposals and contracts accurately reflect event details, pricing, packages, services, and agreed-upon arrangements.
• Communicate confirmed event details to appropriate internal departments and leadership.
• Maintain accurate calendars, event schedules, client files, and sales documentation.
• Assist with tracking sales activity, event bookings, payments, and other administrative information as assigned.
• Perform other duties and special projects as assigned.

Qualifications

• High school diploma or equivalent is required; college coursework or a degree in hospitality, business, sales, event management, or a related field is preferred.
• 1-2 years of previous experience in sales coordination, event coordination, hospitality, customer service, or a related field is preferred.
• Strong written and verbal communication skills.
• Excellent organizational and time-management skills.
• Strong attention to detail and ability to accurately manage multiple event details simultaneously.
• Proficiency with Microsoft Office and/or other business and scheduling software.
• Ability to communicate professionally with guests, clients, vendors, and internal team members.
• Ability to work independently while also functioning effectively as part of a team.
• Ability to prioritize and manage multiple deadlines in a fast-paced environment.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.