Sales Manager - Government & Proactive MICE (Arabic Speaker) - Waldorf Astoria Ras Al Khaimah

Essential Functions

• Develop and implement sales strategies and action plans to achieve revenue targets across multiple properties
• Manage a sales team, providing leadership and direction to ensure that team members are motivated and productive.
• Analyze market trends and competitor activities to identify opportunities for growth.
• Build and maintain strong relationships with key customers and partners, including attending industry events and conferences as required.
• Manage a portfolio of key accounts, ensuring strong relationships and repeat business.
• Conduct regular client meetings, presentations, and site inspections to showcase hotel offerings.
• Meet or exceed sales targets by developing and implementing effective sales strategies and action plans.
• Identify and proactively pursue new business opportunities across corporate, government, and MICE segments.
• Attend industry events, trade shows, and networking functions to promote the hotels.
• Communicate with clients to understand their needs and provide solutions to meet their requirements.
• Prepare and deliver sales presentations and proposals, and negotiate contracts with customers.
• Collaborate with other members of the sales team and other departments, such as marketing and operations, to ensure that customer needs are met and sales targets are achieved.
• Maintain accurate and up-to-date sales data, including customer information, sales reports, and inventory levels.
• Ensure that all sales activities are conducted in compliance with company policies and procedures.

Supportive Functions

• Secure compliance with Hilton Worldwide Brand Standards.
• Uphold Hilton brand standards in all sales activities and client interactions.
• Act as an ambassador of the Hilton brand and values, delivering exceptional service and professionalism at every touchpoint.
• Maintain a high level of product knowledge across the hotel to confidently present their unique selling points.
• Adhere to all relevant Health, Safety and Environment procedures, instructions and controls and act in emergency situations.
• Perform related tasks and duties as assigned and deemed necessary by management.

What It Takes to Make the Stay

• Good level of speaking, reading, and writing in English language.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to work under pressure and meet targets in a dynamic environment.
• Knowledge of the local market and competitive landscape is a plus.
• Proven track record of achieving sales targets and driving revenue growth.
• Ability to communicate effectively with guests and team members verbally or in written form.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests - we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

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