Senior Account Manager - Public Sector

Company Description

Sopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver results. Successfully so! With more than 51.000 colleagues in nearly 30 countries, we rank as Europe’s leading digital solutions provider. Some of the most successful companies in Europe rely on our technology due to our commitment to innovation, collaboration, and value in business development.

The world is how we shape it. Let’s shape it together.

Job Description

We are looking for a Senior Account Manager to take end-to-end ownership of strategic public sector accounts across Belgian federal, regional and local government organizations and public agencies.

This is a broad, strategic role that goes beyond business development and relationship building. You will connect client priorities with our internal capabilities, shape opportunities, oversee public procurement processes, establish effective governance and work closely with delivery and resource teams to ensure lasting value throughout the engagement lifecycle.

• Set the strategic direction for key accounts by translating public sector priorities into actionable account plans and long-term partnership objectives.
• Develop a strong relation with the decision makers at the key accounts.
• Act as the central link between clients, consulting, delivery, solution and resource teams, ensuring alignment from opportunity shaping through execution.
• Lead the full commercial cycle, including opportunity qualification, value proposition development, public tenders, framework contracts, negotiations and contract award.
• Establish effective governance, monitor service quality and account performance, and proactively manage expectations, risks, escalations and improvement actions.
• Help position the right consultants and experts for client needs while supporting continuity, quality delivery and employee development within client environments.
• Provide management with clear reporting, forecasting and strategic insights to support sustainable account growth and informed decision-making.

Qualifications

You are a senior commercial professional with strong experience in strategic account management, business development and stakeholder engagement within complex environments.

• Master's degree or equivalent through experience.
• At least 5 years of experience in account management and business development, ideally within public sector organisations.
• Established network within the Belgian public sector, ideally at federal level and in Brussels and Wallonia.
• Strong skills in relationship building and communication
• Experience in ICT services, consulting or digital transformation is highly valued.
• Fluent in Dutch, French and English.

You combine commercial drive with credibility, political awareness and the ability to translate complex client challenges into clear, actionable solutions.

Additional Information

At Sopra Steria, you will join a people-focused organisation where collaboration, entrepreneurship and continuous learning are key.

• A role with meaningful impact, contributing to projects that improve public services and create societal value.
• Autonomy to develop your accounts, shape opportunities and contribute to our long-term public sector strategy.
• Collaboration with experienced consultants, business leaders, architects and project managers in a multidisciplinary environment.
• Access to training programmes, communities of practice and international career opportunities.
• A competitive salary, performance-based bonus scheme and company car or mobility budget.
• Group and hospitalization insurance, meal vouchers, additional benefits and a hybrid working model.

Our Commitment

We are committed to creating an inclusive working environment where everyone can be themselves and bring their full potential to work.

We value diversity and welcome applications from all qualified candidates, regardless of background, identity or personal characteristics.

Ready to join us?

If you are passionate about building trusted client relationships, growing our public sector footprint and creating meaningful digital impact, we would love to hear from you.

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Sopra Steria is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, ancestry, nationality, color, family or medical leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, gender (including pregnancy), sexual orientation or any other characteristic protected by applicable local laws, regulations and ordinances. We foster a work environment that is inclusive and respectful of all differences.