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Account management

Senior Account Manager

Superside logoSupersideRemote, any countryContractListed 6mo ago
Apply on Superside (shows the role here)Before you apply: what we know about Superside

The posting

What you’ll do

  • Own the end-to-end relationship for a portfolio of clients, ensuring retention and strong stakeholder trust.
  • Manage renewals and support moderate growth opportunities within defined commercial frameworks.
  • Guide Project Managers to ensure smooth delivery and consistent quality across engagements.
  • Monitor account health, revenue performance, and provide forecasting inputs to senior leadership.
  • Identify and resolve risks early, acting as the main point of escalation for your accounts.
  • Translate customer goals into clear, structured creative programs.
  • Use performance data and insights to support QBRs and renewal conversations.
  • Maintain a strong understanding of Superside’s services to identify value-driving opportunities.
  • Partner with cross-functional teams to ensure alignment on delivery and account strategy.

What you'll need to succeed

  • 5+ years of experience in account management or client services within creative, digital, or professional services environments.
  • Experience managing and retaining client accounts with ownership of renewals.
  • Ability to lead commercial conversations within defined pricing and deal structures.
  • Strong stakeholder management skills, with experience working with senior clients.
  • Ability to balance strategic thinking with day-to-day execution.
  • Experience working with cross-functional teams such as Project Managers and Producers.
  • Comfort using data to inform account decisions and forecasting.
  • Strong communication skills in English, with the ability to connect delivery to business outcomes.

Why Join us?

Superside's vision is to create equal opportunities globally by accelerating the world’s transition to online work. With that in mind, we're building a fully remote company that attracts people where they are.

Remote-first. Customer-led.

Remote isn’t just a perk; it’s how we deliver better for customers. We are fully committing to our customers by hiring top talent and collaborating seamlessly across time zones.

Global team, local impact.

Join a community of 60+ nationalities working across time zones, cultures, and disciplines, all aligned on doing great work for great brands.

High performance, low ego.

Work in a fast-paced, high-trust environment where feedback is direct, growth is constant, and kindness leads collaboration.

Impact meets opportunity.

We’re in the sweet spot - big enough to be stable, small enough for you to shape what’s next. Your ideas will matter here.

Grow fast. Lead well.

You’ll gain mentorship, take on real responsibility, and grow your career while helping us disrupt a global industry.

About Superside

Superside is the leading AI-powered creative company that quickly and cost-effectively enhances in-house functions. We help over 500 ambitious brands get great creative concepts done at scale. Built to be an extension

of in-house teams, we unbottleneck marketing and creative teams so they can move faster and drive more reliable creative performance.

Superside is a fully remote company with over 700 team members working across 60+ countries and 13 timezones.

Learn more at superside.com

Diversity, Equity and Inclusion

We’re an equal-opportunity company. All applicants will be considered regardless of ethnicity, appearance, religion, gender identity, sexual orientation, national origin, veteran or disability status.

Where you can sell from

Fully remote, and open to sellers in any country.

Taken from Superside's own posting, last seen live on 31 Oct 2026.

Apply on Superside (shows the role here)

The application

Your details, CV and LinkedIn, then 11 questions (1 written).

Have readyCVLinkedInX profile (optional)GitHub (optional)Portfolio (optional)Website (optional)
  1. 1.
    What is your age range?Pick one · optional
  2. 2.
    Do you identify as a person with any form of disability? Whether visible or not visible.Pick one · optional
  3. 3.
    Do you have experience in the creative agency?Yes or no
  4. 4.
    Do you have experience with managing B2B accounts?Pick one: Yes, only/mostly B2B · Yes, mix of B2B and B2C · No, only B2C
  5. 5.
    We always try to adjust the role and team to the right candidate, what size of accounts you managed in the past?Pick one
  6. 6.
    English is our working language internally. We brief, discuss and present technical ideas/work in English. How would you rate your own English capabilities?Pick one
  7. 7.
    Where will you be working from?Pick one (7 options)
  8. 8.
    Do you have a valid work permit to work in the country where you plan to work from?Yes or no
  9. 9.
    Do you have any relatives (blood or in law) who work at Superside, or are currently in the interviewing process with Superside? Please note that friends and previous colleagues are not considered relativesYes or no
  10. 10.
    If yes, please mention their name, and the relationship you have with them (e.g., spouse, brother)Written answer · optional
  11. 11.
    Have we met at one of these events?Pick one: Lisbon · Buenos Aires · São Paulo · Montag School · optional

From Superside's apply page, checked 31 Oct 2026.

About Superside

Subscription creative services (ads, video, branding, web and presentation design, AI consulting) for the in-house marketing teams of large companies.

Pay schedule: The global and Latin American roles are listed as contractor engagements and the Toronto group account director as an employee; none of them describes commission or bonus.

Superside's sales postings, in full Live feed of Superside openings The Superside company page

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