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Account management

Senior Key Account Manager (human)

Neura Robotics logoNeura RoboticsMunichFull-timeListed 5mo ago
Apply on Neura Robotics (shows the role here)Before you apply: what we know about Neura Robotics

The posting

Your Mission & Challenge

  • Own and manage strategic relationships with our most important enterprise customers
  • Serve as the primary point of contact for executive stakeholders at the C-level and VP level
  • Independently lead renewal, upsell, and account expansion initiatives
  • Develop and grow customer relationships through a structured, long-term account strategy
  • Identify opportunities to increase customer value, adoption, and revenue growth
  • Collaborate closely with Pre-Sales, Product, Engineering, and Customer Support teams
  • Drive customer satisfaction, retention, and long-term partnership success
  • Analyze customer needs and develop tailored growth and success strategies
  • Take ownership of Net Revenue Retention (NRR) and portfolio growth targets
  • Act as a trusted advisor, ensuring customers maximize the value of NEURA Robotics solutions

What We're Looking For

  • 7+ years of experience in customer-facing roles within technology, SaaS, automation, or industrial environments
  • Proven experience managing and growing strategic enterprise accounts
  • Strong background in renewal management, account expansion, and customer growth metrics such as NRR and customer health scores
  • Excellent stakeholder management skills with experience engaging executive decision-makers
  • Strong cross-functional collaboration capabilities and project management skills
  • Experience working with customer success methodologies, customer health frameworks, and account planning processes
  • Data-driven approach to portfolio management and customer growth strategies
  • Strong commercial mindset with a track record of identifying and executing expansion opportunities
  • Ability to balance relationship management with revenue responsibility

Taken from Neura Robotics's own posting, last seen live on 2 Nov 2026.

Apply on Neura Robotics (shows the role here)

The application

Your details and CV, then 3 questions.

Have readyCV
  1. 1.
    FührerscheinYes or no
  2. 2.
    Frühestmöglicher Starttermin?Date · optional
  3. 3.
    Gehaltsvorstellung?Short answer

From Neura Robotics's apply page, checked 2 Nov 2026.

About Neura Robotics

Builds collaborative robot arms (MAiRA, LARA), the MAV mobile platform, the MiPA assistant and the 4NE1 humanoid, with the NEURA Gym where robots are trained on customer tasks, sold to manufacturers, automotive and logistics companies.

Pay schedule: Salaried employment with revenue and retention targets but no stated commission plan; the careers site lists flexible hours, 30 days of vacation, employee discounts and Udemy training, and the SDR role asks for fluent German and English.

Neura Robotics's sales postings, in full Live feed of Neura Robotics openings The Neura Robotics company page

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