Service Account Manager - Ontario
Taken at the midpoint of its range, $105,000/yr, this role pays less than the middle Account Management & Renewals opening on the board today ($135k/yr); the usual band for that kind of seat is $100k–$269k/yr.
The posting
Location
Stoney Creek, Ontario, Canada
Job ID
R0148382
Date Posted
2026-10-22
Company Name
HITACHI ENERGY CANADA INC.
Profession (Job Category)
Sales, Marketing & Product Management
Job Schedule
Full time
Remote
No
Ideal location: Sudbury / Stoney Creek - Ontario
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The Service Account Manager – support customers across Ontario by promoting and selling Hitachi Energy’s Engineering & Service portfolio. You will help utilities and industrial organizations strengthen the reliability, performance, and lifespan of critical power system assets by aligning their operational goals with advanced service solutions. You will build trusted customer relationships, contribute to grid modernization efforts, and support the adoption of technologies that improve safety, reliability, and asset performance. Your work enables customers to optimize their installed base, make informed decisions, and implement service strategies tailored to their operational needs.
How You’ll Make an Impact
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- Manage, expand, and strengthen service business with key accounts in the Ontario utility and industrial sectors.
- Build strong, long‑term customer relationships by understanding needs and aligning solutions with short‑ and long‑term objectives.
- Drive sales volume across the full Engineering packaging & Service portfolio.
- Prepare customer and regional sales plans in partnership with marketing and internal stakeholders.
- Identify and develop regional market opportunities in collaboration with market managers.
- Monitor customer and market trends to shape effective sales and marketing approaches.
- Grow and manage the opportunity pipeline and maintain accurate forecasting using Salesforce.
- Review installed base information, analyze opportunities, and propose paths that leverage asset intelligence.
- Maintain market insights on competitive positioning to support commercial decision‑making.
- Demonstrate core values of safety and integrity while supporting colleagues and business goals.
- Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
Your Background
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- Candidate must already have work authorization that would permit them to work for Hitachi Energy in Canada.
- Engineering degree, bachelor’s degree, technologist diploma, or proven outside sales experience.
- Minimum total of 3-5 years professional experience with at least 2 years’ directly involved with customer contact and selling large project solutions.
- Knowledge of the energy market and competitors, including sales experience with Utilities, Developers, EPCs, Data Centers, Oil & Gas, and Renewables.
- Knowledge of transformers, High voltage equipment, protection & control, and substation equipment.
- Proven ability to sell service offerings.
- Ability to influence and challenge internal and external stakeholders to drive business growth.
- Ability to present and promote new technology solutions, including digital information tools.
- Strong relationship‑building skills and a collaborative, solution-oriented approach.
- Strong communication skills.
More About Us
In this role, you will work closely with teams across the power industry and help customers adopt innovative service solutions that improve asset performance and grid reliability.
- Opportunities to work on innovative technologies that shape the future of energy
- A collaborative environment with experienced professionals across the power industry
- Access to learning platforms and career development programs
- Attractive health and retirement benefits
- Paid leave and flexible work arrangements
Only selected candidates will be contacted.
In compliance with Ontario’s Pay Transparency requirements, the expected compensation for this role is:
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a** general inquiry form **on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
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This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
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Taken from Hitachi's own posting, last seen live on 2 Nov 2026.
About Hitachi
Transformers, HVDC links, high-voltage products and grid automation from Hitachi Energy, plus data storage, IT services, air compressors and factory equipment from other Hitachi companies, sold to utilities, EPC contractors, data centers, manufacturers and enterprise IT buyers.
Pay schedule: Each role is a salaried job with the Hitachi company that posts it (Hitachi Energy, Vantara, Digital Services, Global Air Power and others), with incentive plans and local benefits named in only a few postings.
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