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Partner sales

Senior Channel Partner Acquisition Specialist

TOPdesk logoTOPdeskRemote, GermanyFull-timeListed 3d ago

The posting

Company Description

TOPdesk is an international software company that develops service management software for organizations across a wide range of industries. Founded over 30 years ago, we have grown to more than 700 colleagues across 8 countries, serving millions of users worldwide. We help organizations deliver better services through our software and expertise.

Your environment

This is a hybrid role based in Kaiserslautern, Germany, with remote work possibility. You will be part of a European channel team, where each channel manager drives their own region. In the DACH market you will share ownership with your colleagues, as you join a team of two. Together you will create the plan and structure to grow the region, working alongside colleagues from Sales and Marketing.

Your focus: winning new partners and making them successful quickly.

Job Description

  • Acquiring new channel partners (VARs, MSPs, system integrators) in the DACH market
  • Building a strong partner pipeline through active outbound outreach
  • Managing the partner signing process
  • Onboarding and activating new partners, including training and go-to-market
  • Delivering structured trainings and product onboarding
  • Supporting co-selling, co-marketing, and opportunity development

Qualifications

  • Bachelor’s degree or higher highly preferred
  • Extensive experience (approximately 5 to 7+ years) in channel sales, partner management, or B2B sales within the SaaS sector
  • Proven track record in partner acquisition (hunter mentality)
  • Experience working with VARs, MSPs, or system integrators
  • An existing network of channel partners in the DACH market is a strong advantage, as is experience at a competitor in the ITSM space
  • Experience in IT Service Management (ITSM), particularly ITIL and service management processes, is an advantage
  • Structured, goal and KPI oriented way of working
  • Strong communication and negotiation skills
  • Willingness to travel within the DACH region
  • Fluent English and German

What we offer you

  • Job security: Permanent employment contract
  • Remote work: Option to work up to 100% remotely
  • Compensation: Holiday bonus, special payments, monthly tax-free benefits in the form of a Mastercard, corporate benefits
  • Vacation: 30 days of annual leave
  • Onboarding: Comprehensive onboarding program and structured training with a dedicated buddy
  • Family friendliness: Flexible parental leave arrangements, family-friendly leadership, support for caregiving responsibilities
  • Culture: Informal “du” culture, open and collaborative work environment in an international setting
  • Development: Individual training opportunities, language learning platform Babbel, and e-learning platform Udemy
  • Health & well-being: OpenUp, Wellhub, and in-office massages
  • Mobility: Free parking, bicycle parking, bike leasing, and a public transport ticket
  • Competitive salary starting at annual 120.000 EUR | 140.000 EUR OTE (70% base / 30% variable)

Taken from TOPdesk's own posting, last seen live on 1 Nov 2026.

About TOPdesk

A service management platform that IT, facilities and other internal service teams use for incidents, requests, assets and self-service, sold to mid-market companies, schools, hospitals and local governments.

Pay schedule: Base salary plus commission or bonus, uncapped with accelerators for the London AE; UK roles add a training budget of 10% of base, Germany a holiday bonus and special payments, Hungary holiday pay of 8% of salary, and one Budapest account manager role is a 12-month fixed-term contract.

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