Strategic Account Manager

Job Title

Strategic Account Manager

Strategic Account Manager, Malaysia

This role is responsible for driving Philips’ market presence and revenue growth within key healthcare accounts in Malaysia. This role focuses on achieving commercial targets, expanding share of wallet, deepening customer engagement, and ensuring successful deal closure through direct and partner-led channels.

You are responsible for

• Target achievement Deliver annual sales and margin objectives across assigned strategic accounts.
• Monitor performance metrics and ensure consistent pipeline conversion.
• Share of wallet growth Expand Philips’ footprint across imaging, monitoring, and connected care solutions.
• Identify cross-selling and upselling opportunities to maximize account penetration.
• Customer engagement Build multi-level relationships with hospital executives, clinicians, and procurement teams.
• Drive trust and loyalty through consultative selling and value-based discussions.
• Partner collaboration (Hybrid model) Guide channel partners to accelerate deal closure.
• Ensure partner alignment with Philips’ commercial strategy and compliance standards.
• Performance governance Track funnel health, opportunity progression, and win rates.
• Provide regular business reviews and account updates to leadership.

To succeed in this role, you’ll need a customer-first attitude and the following

• Bachelor’s degree or master’s Degree Holder in related disciplines.
• Strong commercial acumen in healthcare technology minimum 8 years.
• Proven sales execution with track record of exceeding targets.
• Excellent relationship management and stakeholder influence.
• Ability to drive partner performance in hybrid sales models.
• Analytical skills to interpret pipeline data and forecast accurately
• Proficiency in Chinese (Mandarin) language is preferred

In return, we offer you

A path towards your most rewarding career. Philips is growing its marketing capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.

How we work at Philips

Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles. Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways

We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving. We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis. We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.