Field Growth Associate, Care Partnerships

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.

But we're going further. Over 90,000 providers across all 50 states run their practice on our software, serving over 2.6 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale, and building much of it with AI. We aren't just a billing layer; we are becoming the platform where care actually happens.

We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About The Role

NYC office based:NY side, NJ side, and PA side (Philadelphia focus)

2 resident reps:Dallas-Fort Worth (preferred), Houston, Miami (preferred), Orlando

Headway's Care Partnerships team is on a mission to become the behavioral health partner of choice for every health system in the US. We make it easy for care management, social work, and clinical teams to refer their patients into high-quality outpatient behavioral health care - and we're growing fast.

We're building a dedicated field sales motion to grow that footprint street by street. As a Field Growth Associate, you'll own an assigned market - cold calling, dropping in on local provider offices, running lunch & learns, and showing up at networking events - to build the referral partnerships that drive patient access to care. You'll also own the relationships you create, growing and deepening them over time so a first referral turns into a long-term partner.

This is a ground-floor opportunity to build a field sales function in a market where the playbook is still being written, using a product that's already proven to work.

You will

• Drive new referral partnerships in your assigned market through cold calling and in-field engagement - flyer drop-offs, lunch & learns, networking events, and any creative method that gets a foot in the door
• Travel within a 40-50 mile radius of your territory.
• Grow and manage your existing book of referral partners, delivering ongoing partner success and reporting that deepens the relationship and expands practice growth
• Own your pipeline in Salesforce, keeping activity and forecasts current and organized
• Document learnings on messaging, sequencing, and conversion performance, and share weekly metrics with the BD team to sharpen the playbook
• Build trust across every level of a practice - receptionist, practice manager, clinician - and understand what that office is actually trying to solve
• Treat every referral as the start of a relationship, not the end of a sale

You will love this role if

• You have 1-3 years of field sales, outside sales, or high-volume outbound experience (BDR, SDR, physician liaison, territory rep) and can point to a track record of hitting activity and quota targets
• You have grit - you can absorb a door closed in your face and go knock on the next one, day after day
• You are curious and coachable - this is 0-to-1 work, so you learn fast, take feedback, and shift your approach when something isn't working
• You build relationships and rapport quickly, and you can earn buy-in from a front desk to a physician in 90 seconds
• You are organized and disciplined about keeping your pipeline and activity up to date in real time
• You are motivated by the opportunity to help solve one of our generation's defining problems: access to mental healthcare

Bonus points if

• You have experience selling into physician offices, health systems, or in a related field (DME, wound care, orthopedics, surgical, physical therapy, or home health)
• You have familiarity with Salesforce or similar CRM/pipeline tools
• You've worked in a fast-growing startup environment

Compensation and Benefits

• Salary information is based on a single salary target per role and is differentiated based on geographic location. Group A = $77,000 - New York City, San Francisco/Bay Area, Los Angeles / Orange County Area, San Diego, Seattle, Boston, Austin
• Group B = $69,300 - Chicago, Denver, Washington DC, Philadelphia, Atlanta, Nashville, Phoenix, and Portland
• Group C= $61,600 - all other cities
• Other compensation includes commission. Commission payments are monthly.

Comprehensive benefits

Medical, dental, vision, HSA/FSA, 401(k) including match for 2027!, Carrot Fertility reimbursement, and paid parental, medical and caregiver leave.

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.

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A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers . Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @ findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.