Customer Sales & Serv Rep
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The posting
Applied Industrial Technologies is hiring a full-time Customer Sales & Service Representative at our Ishpeming, MI service center.In this role, you'll provide professional and timely support to our sales team and customers.
As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill - and that's where you come in.
Why join AIT?
In addition to competitive hourly pay, bonus opportunities, and all the benefits you’d expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:
- A lasting career – career paths are available in sales, operations, or management throughout the country
- Professional development and training
- Great work/life balance
- Team oriented company culture
What you’ll do
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In our fast-paced team environment, you will partner with our customers and outside sales team to find products and services, solve customer needs, and build ongoing positive business relationships.
- Solve customer inquiries, prepare quotes, process/expedite orders & returns
- Source parts from suppliers nationwide
- Assist in generating sales by upselling, adding on, & educating customers
- Help in the stockroom & deliver orders to customers as needed
Qualifications & Skills
- 1+ year customer service, inside sales, mechanical or maintenance experience preferred
- High school diploma, GED or equivalent required
- Must be able to lift up to 25 lbs.
- Organized aptitude & attention to detail
- Valid driver's license & clean driving record (MVR)
Come for the job. Stay for the career. Apply for immediate consideration!
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Taken from Applied Industrial Technologies's own posting, last seen live on 14 Nov 2026.
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About Applied Industrial Technologies
Bearings, power transmission, fluid power, automation and maintenance supplies, with engineering and repair services, sold to manufacturers and plants from its service centers across North America.
Pay schedule: Applied pays its sellers a base with uncapped commission and bonus opportunities.
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