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Customer success

Customer Success Manager

Azeus Convene logoAzeus ConveneRemote from United StatesFull-timeListed 2mo ago
Apply on Azeus Convene (shows the role here)Before you apply: what we know about Azeus Convene

This posting does not state its pay. Customer Success roles that state pay post a typical $141k/yr (band $111k–$253k/yr); across the 5,253 open roles on SaaS sales jobs, every seat together, it is $163k/yr. How posted pay is measured.

The posting

Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior Leadership Teams. Convene has already been recognized by reputable institutions across the globe. Our client base has grown exponentially, and we have extended our global footprint in over 100 countries.

As a Customer Success Manager, you will play an important role in ensuring our clients maximize the value of Convene, build strong long-term relationships, and identify opportunities to further support their business needs.

Visit azeusconvene.com for more information.

Responsibilities

  • Report to the Regional Manager and Head of Global Customer Success
  • Manage assigned client accounts and ensure timely and effective account follow-through.
  • Proactively engage with clients to understand their needs and guide them on best practices for using Convene.
  • Build and maintain strong relationships with existing clients within the assigned region.
  • Identify creative opportunities to grow existing accounts through upselling and client referrals, based on customer needs and business requirements.
  • Attend weekly and monthly meetings and provide regular updates on account status, customer engagement, and opportunities.
  • Maintain accurate and up-to-date records of client interactions, activities, and opportunities in the CRM system.

Qualifications

  • 1–3 years of experience in Customer Success, Account Management, Sales, Client Relationship Management, or a related role.
  • Experience in a SaaS environment is preferred; experience in the IT or technology industry is also an advantage.
  • Strong client relationship management and communication skills, with the ability to understand customer needs and provide appropriate solutions.
  • Proactive and customer-focused, with the ability to manage multiple client accounts and priorities effectively.
  • Experience using CRM systems is an advantage.

Where you can sell from

Fully remote, for people based in United States.

Taken from Azeus Convene's own posting, last seen live on 4 Nov 2026.

Apply on Azeus Convene (shows the role here)

The application

Your details and CV, then 8 questions (3 written).

Have readyCVPhoto (optional)Cover letter (optional)
  1. 1.
    HeadlineShort answer · optional
  2. 2.
    EducationShort answer · optional
  3. 3.
    ExperienceShort answer · optional
  4. 4.
    SummaryWritten answer · optional
  5. 5.
    What is your current location?Short answer
  6. 6.
    What is your nationality?Short answer
  7. 7.
    Do you have experience in SaaS? If yes, then please elaborate/ describe ths SaaS product.Written answer
  8. 8.
    How many years of experience do you have in Customer Success or Account Management?Written answer

From Azeus Convene's apply page, checked 4 Nov 2026.

About Azeus Convene

The Convene board portal with AI-drafted minutes, plus ConveneAGM for shareholder and member meetings, Convene Assure board evaluations, Convene ESG reporting and Convene Records document management, sold to boards, company secretaries and governance teams at banks, listed companies, government bodies, universities and non-profits.

Pay schedule: Base salary plus commission for business development seats (stated for Kuala Lumpur) and salary plus performance bonus for the UK head of sales; most seats are remote or hybrid within their country and carry regional travel, across the GCC from Riyadh and to the Pacific islands from Auckland.

Azeus Convene's sales postings, in full Live feed of Azeus Convene openings The Azeus Convene company page

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