Inbound Lead Development Representative - North America

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Locations:Houston, TX, Philadelphia, PA, Chicago, IL, Calgary, Scottsdale, AZ

Work Environment: Hybrid

As an Inbound Lead Development Representative (LDR), you will be the first point of contact for new prospects engaging with AVEVA through marketing campaigns, digital channels, and events. Your goal is to identify qualified prospects, uncover business needs, and create high-quality opportunities that contribute to AVEVA’s sales pipeline.

You’ll work closely with Sales, Marketing, and Technical teams to ensure timely and personalized follow-up with leads, while maintaining exceptional data quality and providing a positive, value-driven experience to every existing or potential customer.

AVEVA offers a 6-week training program for new hires to get up to speed with our software solutions and sales operations.

Key Responsibilities

• Qualify and develop new sales opportunities from inbound leads generated through marketing campaigns, events, and web inquiries.
• Execute timely, personalized outreach via phone, email, and social media to engage leads and convert interest into qualified opportunities.
• Research and assess inbound leads to evaluate lead fit and opportunity potential.
• Develop a solid understanding of AVEVA’s solutions and value propositions to clearly articulate how they address customer pain points and priorities.
• Use tools such as Salesforce, Outreach, ZoomInfo, and LinkedIn Sales Navigator to manage lead queues, engage prospects, and maintain accurate CRM data.
• Maintain a limited outbound opportunity target to develop prospecting skills in preparation for advancement into a senior outbound-focused LDR role.
• Consistently achieve or exceed performance metrics for lead follow-up, qualified opportunities, and pipeline progression through the sales cycle.

Required Skills & Experience

• Bachelor’s degree in business, Engineering, or related field; or equivalent professional experience.
• 1+ years of sales or related experience in a B2B environment (preferably SaaS or industrial technology).
• Excellent communication skills (phone, email, and written) with confidence in qualifying inbound prospects.
• Strong listening and discovery skills; able to identify pain points and articulate relevant solutions.
• Ability to learn quickly with curiosity to understand complex products and customer challenges.
• Self-starter with a motivated, collaborative, and results-driven approach.
• Proficiency with CRM and sales engagement tools (Salesforce, Outreach, ZoomInfo, LinkedIn Sales Navigator, etc.).