Inside Sales Rep - Office/Remote Hybrid
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This posting does not state its pay. Sales Development (SDR & BDR) roles that state pay post a typical $72.3k/yr (band $57.5k–$125k/yr); across the 3,642 open roles on Sales representative jobs, every seat together, it is $76.6k/yr. How posted pay is measured.
The posting
Inside Sales Rep position
Why City Wide?
We are growing and need an Inside Sales Rep for our Towson, MD operations. City Wide Facility Solutionsis the nation’s leading management company in the commercial building maintenance industry with 100+ offices nationwide, providing solutions to a wide range of issues clients face at their facilities. Our mission at City Wide is to create a Ripple effect by positively impacting the people and communities in which we work and serve. Our vision is to be the first choice for our clients, contractors and staff. Our values of teamwork, accountability and professionalism are how we model success.
Objective
The primary responsibilities of the Inside Sales Rep is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify prospects and schedule appointments for our field sales team.
Essential Functions
- Find and research businesses that would benefit from City Wide's services.
- Make a combination of 50-100 of sales calls and e-mails per day to prospective clients.
- Schedule qualified appointments for City Wide’s outside sales team.
- Manage and thoroughly update the CRM database, including – scheduled calls, updated client records, notes from each call, and appointments set.
- Prepare accurate reports on a daily, weekly or monthly basis as defined.
- Achieve monthly activity and lead generation metrics to achieve revenue targets.
- Send all City Wide information requested by prospects along with thank you notes and follow-up letters whenever appropriate.
- Other duties as necessary.
- Compensation based upon experience.
- Training program and potential career progression into outside sales.
Requirements
- High school diploma with college degree preferred. 6+ months B2B outbound call center or equivalent experience prospecting and/or cold calling highly desirable.
- Highly organized, able to follow a systematic method and sales process.
- Customer service-oriented and highly effective communication skills.
- Detailed oriented and must be able to work independently.
- Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.) and a CRM system.
Benefits
City Wide Facility Solutions is pleased to offer a comprehensive and competitive compensation program with an hourly wage or base salary that rewards talented employees for performance along with a bonus and commission program. After meeting eligibility requirements, you are eligible for: Medical, Dental, Vision Insurance, 401(K) retirement savings plan, paid Life Insurance, paid holidays and PTO. Training program and potential career progression into outside sales.
Where you can sell from
Fully remote, for people based in United States.
Taken from City Wide Facility Solutions's own posting, last seen live on 6 Nov 2026.
The application
Your details and CV, then 14 questions (3 written).
- 1.HeadlineShort answer · optional
- 2.EducationShort answer · optional
- 3.ExperienceShort answer · optional
- 4.SummaryWritten answer · optional
- 5.Can you provide proof that you are legally eligible for employment in the US?Yes or no
- 6.Have you previously been employed by City Wide?Yes or no
- 7.Have you interviewed for a City Wide job in the last 12 months?Yes or no
- 8.Have you ever been convicted of a crime (i.e., felony, misdemeanor)Pick any: 206705 · 206706 · optional
- 9.If yes, please explain.Written answer · optional
- 10.Do you have 1-3 years experience in lead generation (cold calling by phone, email campaign, social media connection)?Yes or no
- 11.Have you qualified and set leads based on a target market or profile with success?Yes or no
- 12.Are you looking for full-time work that pays a base hourly wage + commission structure?Yes or no
- 13.Do you have CRM experience?Yes or no
- 14.Why are you interested in this position with City Wide?Written answer
From City Wide Facility Solutions's apply page, checked 5 Nov 2026.
About City Wide Facility Solutions
Janitorial and building maintenance contracts (cleaning plus handyman, repair, landscaping and tenant improvement work carried out by independent contractors it hires and inspects), sold to offices, medical clinics, schools, dealerships and other commercial buildings.
Pay schedule: Sellers are employed by the local franchise office on a base salary (an hourly wage for some appointment setters) plus commission, often uncapped or tiered and paid monthly at some offices, with quarterly bonuses, car or mileage allowances at many locations, and medical, dental, vision, PTO and a 401(k) named in most postings.
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