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SDR & BDR

Inside Sales & Appointment Specialist

Joyce Windows, Sunrooms & Baths logoJoyce Windows, Sunrooms & Baths$17/hrBerea, United StatesFull-timeListed 1mo ago
Apply on Joyce Windows, Sunrooms & Baths (shows the role here)Before you apply: what we know about Joyce Windows, Sunrooms & Baths

At $35,360/yr, this role pays less than the middle Sales Development (SDR & BDR) opening on the board today ($73.5k/yr); the usual band for that kind of seat is $57.5k–$125k/yr.

Against the 2,071 open roles on Construction sales jobs (typical pay $89.8k/yr, band $60k–$192k/yr), this one's $35,360/yr sits below the middle. How posted pay is measured.

The posting

Who We Are

Joyce Factory Direct has been an industry leader in home remodeling since 1955, specializing in sunrooms, windows, baths and doors. We proudly serve multiple markets including Cleveland, Pittsburgh, Charlotte, Columbia, Asheville, and Greenville. We are a third-generation, family-owned and operated company, committed to quality craftsmanship and long-term customer relationships. At Joyce, we take pride in manufacturing the majority of our own products, allowing us to deliver superior quality while supporting the communities we serve.

Position Overview

Turn homeowner interest into real opportunities. Joyce is looking for a confident, energetic Inside Sales & Appointment Specialist to connect with warm leads, build excitement, answer questions, and schedule qualified appointments for our In-Home Sales team.

If you thrive on conversation, enjoy chasing goals, and want your performance to directly impact your earnings, this could be a great fit. You will keep our sales pipeline moving while creating a strong first impression with every homeowner.

We are hiring for multiple full-time shifts at our Berea call center

Available shifts: 8:00 AM - 4:00 PM | 10:00 AM - 6:00 PM | 1:00 PM - 9:00 PM

Weekend availability is required. All team members must work at least one weekend day per week.

Compensation

Your results drive your earnings through an hourly base rate plus commission and performance incentives.

Compensation Includes

  • $17 per hour for the 8:00 AM - 4:00 PM and 10:00 AM - 6:00 PM shifts; $18 per hour for the 1:00 PM - 9:00 PM shift, including a $1 per hour shift differential
  • Commission and performance bonuses based on appointments set and lead quality
  • Total earning potential of $25–$30 per hour or more, based on performance

What You’ll Do

  • Connect daily with warm leads who have already requested information
  • Bring energy and confidence to every customer conversation
  • Build excitement around the value of Joyce products and services
  • Ask the right questions to understand needs and identify strong opportunities
  • Turn strong conversations into quality in-home consultation appointments
  • Keep the momentum going with timely confirmation and follow-up
  • Handle inbound calls and customer inquiries with confidence and accuracy
  • Accurately document call activity and outcomes in internal systems
  • Meet or exceed daily and weekly activity and appointment-setting goals

You’ll Be a Good Fit If You Have

  • Previous experience in customer service, retail, hospitality, or high-volume call environments (preferred, not required)
  • Strong verbal communication and active listening skills
  • A confident, outgoing personality and the energy to initiate conversations
  • A competitive, goal-oriented mindset and excitement about earning commission
  • Reliable transportation to and from work
  • Availability for one of the listed shifts and at least one weekend day per week
  • Ability to stay motivated in a fast-paced environment

Benefits

  • Health, Dental, and Vision Insurance
  • 401(k) with a 25% uncapped company match
  • Employee discounts on home improvement services
  • Employee Referral Bonus Program

Why You'll Love Working at Joyce

· Over 71 years of proven success as a third-generation, family-owned and operated company

· Warm leads provided so you can build momentum right away

· High-quality, American-made products

· Strong marketing support and brand recognition

· An upbeat team where strong performance is recognized and celebrated

#LI-BO1

Taken from Joyce Windows, Sunrooms & Baths's own posting, last seen live on 4 Nov 2026.

Apply on Joyce Windows, Sunrooms & Baths (shows the role here)

The application

Your details and CV, then 19 questions (1 written).

Have readyCVCover letter (optional)
  1. 1.
    HeadlineShort answer · optional
  2. 2.
    EducationShort answer · optional
  3. 3.
    ExperienceShort answer · optional
  4. 4.
    SummaryWritten answer · optional
  5. 5.
    When can you start work?Date
  6. 6.
    Please list your full street address (this is for territory assignment and pre-employment verification)Short answer
  7. 7.
    Desired Salary/Hourly rateNumber
  8. 8.
    Do you have a High School Diploma or GED?Yes or no
  9. 9.
    Are you at least 18 years of age?Yes or no
  10. 10.
    Preferred Hours (Select all that apply)Pick any: 6515520 · 6515521
  11. 11.
    Preferred Shift (Select all that apply)Pick any: 6515522 · 6515523 · 6515524
  12. 12.
    This position requires working at least 1 weekend day per week. Are you able to meet this requirement?Yes or no
  13. 13.
    Preferred Employment Type (Select all that apply)Pick any: 6515525 · 6515526
  14. 14.
    Are you authorized to work in the U.S. on an unrestricted basis?Yes or no
  15. 15.
    Have you ever been convicted of a felony? (Convictions will not necessarily disqualify an application for employment)Yes or no
  16. 16.
    If you have been convicted of a felony please explain (answer N/A if you have not been convicted of a felony)Short answer
  17. 17.
    I certify that the facts set forth in this Application for Employment are true and complete to the best of my knowledge. I understand that if I am employed, false satements, omissions or misrepresentations may result in my dismissal. I authYes or no
  18. 18.
    Applicant Digital SignatureShort answer
  19. 19.
    Date of SignatureDate

From Joyce Windows, Sunrooms & Baths's apply page, checked 4 Nov 2026.

About Joyce Windows, Sunrooms & Baths

Replacement windows, three- and four-season sunrooms, patio enclosures, bath and shower conversions, walk-in tubs, doors, siding and roofing, most of it made in its own factory, sold and installed for homeowners in Ohio, Pennsylvania, North Carolina and South Carolina.

Pay schedule: Consultants earn commission only on closed sales plus production bonuses, with health, dental and vision cover and a matched 401(k); the sales manager and trainer add a base salary, a $500 monthly car allowance and a $100 phone allowance, and call center staff earn an hourly base plus commission and monthly bonuses, with at least one weekend day a week.

Joyce Windows, Sunrooms & Baths's sales postings, in full Live feed of Joyce Windows, Sunrooms & Baths openings The Joyce Windows, Sunrooms & Baths company page

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