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Retail sales

MULTIFUNCTIONAL SALES ASSOCIATE FT

Mango logoMangoCambridge, Massachusetts, United StatesFull-timeListed 1y+ ago

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The posting

At Mango we inspire and we unite through our passion for style and culture. We are present in more than 115 countries and our online presence extends to more than 110 countries. Our team is made up of people of 112 nationalities and 78% of them are women.

We are looking for

MULTIFUNCTIONAL SALES ASSOCIATE FT

WHAT WOULD YOUR DAY TO DAY BE LIKE AT MANGO?

We are currently recruiting for a Full Time MULTIFUNCTIONAL SALES ASSOCIATE to join the team at our upcoming MANGO store in Cambridge, MA opening in 2024 at CambridgeSide Galleria Mall!

The ideal candidate will be responsible for supporting our sales team. You will be a key contributor to our sales team's success. You will primarily be in charge of scheduling and preparing our sales team for important meetings and trade shows. You will provide outstanding customer service by liasoning between the sales team and the customer.

Key Responsibilities

  • To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
  • To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner
  • To be able to serve multiple customers simultaneously and offer excellent service to all of them
  • To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team
  • To prioritize customer service and elevate the customers' experience.
  • To be familiar with and offer services according to the needs of customers in order to maximize sales
  • To provide support by maintaining an optimal store image that is attractive to customers at all times

We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.

Requirements

  • Preferred 1+ years prior work experience in a retail sales environment
  • Customer service oriented
  • Independent work ethic, time management skills
  • Self-motivated with a desire to achieve results and excel individually, and as a team
  • High energy, enthusiastic, passionate and upbeat attitude
  • Fosters genuine connection through compassion, empathy, integrity and building trusting relationships
  • Strong communication skills
  • Ability to adapt – energy and speed
  • Computer skills to operate point of sale system is a plus

What makes us special?

  • As a member of the Mango team, you’ll get a 40% discount on all our lines, so that you’ll always be wearing the latest!
  • Insurance Benefit: You only pay a % of the value!
  • 401(K) Pension Plan
  • Holidays + Wellness Days
  • Vacation Days
  • Commuter Benefits
  • Bonus and/or Commission paid monthly
  • At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
  • Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally.

Taken from Mango's own posting, last seen live on 13 Nov 2026.

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About Mango

Women's, men's, kids', teen and home fashion designed in Barcelona and sold to shoppers in Mango's own and franchised stores, through wholesale partners and online around the world.

Pay schedule: Mango pays its store staff an hourly or monthly wage, with a monthly commission or bonus in US stores, an employee discount on its collections in every country, and a 401(k) and health insurance for eligible US staff.

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