Online Key Account Manager, Nordics

Your Role: Online Key Account Manager, Nordics

As Online Key Account Manager, Nordics, you will drive eCommerce growth for Elanco Pet Health brands across online retailers in Sweden, Denmark, Norway and Finland. You will lead the Nordic eCommerce strategy by connecting Key Account Management, Retail Media and Digital Shelf Excellence, while building strong partnerships with digital retailers and supporting online activation with omnichannel accounts. The role also serves as a regional data and insights engine, helping protect brand equity, improve profitability and accelerate digital category growth.

Your Responsibilities

• Lead commercial relationships with Nordic pure-play pharmacy e-retailers, digital retail department stores and relevant omnichannel accounts, including Annual Vendor Negotiations and Joint Business Plans.
• Own the Nordic online storefront across the Pet Health over-the-counter portfolio, ensuring high-quality product content, tailored digital assets and best-in-class Digital Shelf execution.
• Plan, execute and optimise Retail Media investments, co-op marketing agreements and retailer campaign plans in close collaboration with Brand Marketing and Digital Marketing teams.
• Establish a reliable Nordic eCommerce data foundation and translate market share, pricing, conversion, forecasting and Retail Media return-on-investment data into actionable commercial decisions.
• Partner with Sales, Marketing, international eCommerce and commercial teams to align full-funnel activation, optimise trade terms and deliver revenue and profitability targets.

What You Need to Succeed (minimum qualifications)

• Bachelor’s or Master’s degree in Business Administration, Marketing, Digital Commerce, Commercial Management or a related field, combined with fluent written and verbal English and at least one Nordic language: Danish, Swedish or Norwegian.
• 2+ years of commercial experience in Key Account Management, eCommerce Management or Digital Category Management within FMCG, Consumer Healthcare or over-the-counter pharmaceutical sectors.
• In-depth expertise in Retail Media, Digital Shelf Optimisation and on-site conversion tactics.
• Hands-on experience with digital commerce analytics and tools such as Google Analytics, Stackline, Salsify, Brand View, price scraping solutions or Power BI.
• Passion for animal health.

What will give you a competitive edge (preferred qualifications)

• Strong understanding of Search Engine Optimisation, Search Engine Advertising, programmatic media and paid social, and how full-funnel activity supports conversion at the point of sale.
• Experience working with pharmaceutical, consumer healthcare or animal health brands.
• Experience influencing senior commercial leaders and external retail executives across multiple markets.
• Experience contributing to regional or international digital commerce communities and scaling best practices across markets.
• Demonstrated commitment to the health of animals, pet owners and veterinary communities.

Additional Information

• Direct reports: None.
• Travel: Approximately 15–25% across the Nordic region, primarily Denmark and Sweden.
• Work model: hybrid.

Don't meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!

#LI-MK1

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.