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PALS Assistant (Parts and Labor Sales) - Horny Toad Harley-Davidson

Sonic Automotive logoSonic AutomotiveTemple, TX, United StatesFull-timeListed 1mo ago
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The posting

Company Description

Horny Toad Harley-Davidson® has been a proud member of the Central Texas, Temple, Killeen, Copperas Cove, and Fort Hood communities since 2009. We’re honored to represent the #1 motorcycle brand in the world and share our passion and culture with you. We have a large selection of New and Preowned Harley-Davidson® bikes, experienced technicians, and the biggest MotorClothes® department in Texas.

Whether you’re a lifelong rider, first-timer, or prefer three wheels, everyone has a place in the Horny Toad Harley-Davidson® family. We encourage you to come by and meet our experienced team members or attend one of our many annual events and see why we’re the preferred Harley-Davidson® dealer in Central Texas.

Job Description

We are looking for an experienced PALS Assistant (Parts and Labor Sales) for our fast paced Horny Toad Harley-Davidson Location!!

Responsibilities

  • Schedule service appointments and obtain customer and vehicle data prior to arrival
  • Greet customers in a timely and friendly manner
  • Work directly with walk-in and telephone customers to help determine and supply them with parts and accessories.
  • Point out any sales, specials, or new merchandise to customers.
  • Provide a complete and accurate written cost estimate for labor and parts
  • Check progress of repairs throughout the day and contact customers regarding any changes in the estimated time and cost requirements
  • Receive proper authorization before any repairs are performed

Qualifications

  • General knowledge of vehicle mechanical operations
  • Great customer service skills
  • Strong work ethic and thrive in a fast-paced environment
  • Active-listening and strong communication skills
  • Ability to follow directions and willingness to learn
  • Respect for teammates and a positive outlook
  • Must have a valid drivers license with a motorcycle endorsement

Perks & Benefits

  • Medical, Dental & Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off , Increases with Tenure
  • Closed on Thanksgiving & Christmas
  • Employee Pricin g on Vehicles, Parts & Service
  • Free & Discounted Gym Memberships
  • Travel Discounts on Hotels, Flights & Rentals
  • OEM Certification & Paid Manufacturer Training Opportunities
  • Career Growth within a Fortune 500 Company

**Coverage begins at hire; premium-free medical starts after 1 year of service.

All your information will be kept confidential in accordance with EEO guidelines

Taken from Sonic Automotive's own posting, last seen live on 3 Nov 2026.

Apply on Sonic Automotive (shows the role here)

About Sonic Automotive

New and used cars, trucks and motorcycles, with financing, protection products, parts and service, sold to retail buyers through its franchised new-car dealerships, its EchoPark used-car stores and its Harley-Davidson and powersports stores.

Pay schedule: Floor sellers earn uncapped commission on top of a guaranteed base or a draw, e-sales agents hourly pay plus commission and managers a pay plan with a production bonus, and the postings name medical, dental and vision cover, a 401(k) match (4% at EchoPark), paid time off and employee pricing on vehicles.

Sonic Automotive's sales postings, in full Live feed of Sonic Automotive openings The Sonic Automotive company page

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