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Product Support Sales Representative (PSSR)

ASCO Equipment logoASCO EquipmentManor, United States, AustinListed 1mo ago

The posting

ASCO Equipment has career opportunities for a Product Support Sales Representative in the Austin, Texas Service Department. The Product Support Sales Representative will be responsible for obtaining and building relationships with customers through the selling of Preventative Maintenance packages & Shop and Field Service repairs. The PSSR needs to be an ambitious self-starter with a desire to providing solutions in demanding circumstances. Product Support Sales Representative will be responsible for building relationships with clients through calling on current ASCO customers and developing new ones through sales calls to customer offices, shops and job-site locations within your assigned territory. PSSRs will perform follow-up activities required for new equipment sales, manufacturer end user direct sales. They will quote and sell parts and service jobs, selling of PM contracts, address customer concerns, furnish technical support where applicable, and collect profiling information in order to enhance the customer experience.

Responsibilities

  • Market parts and service sales such as preventative maintenance plans, machine inspections, machine repairs, remanufactured component sales, standard job quotes, extended warranties, and special parts promotions.
  • Perform follow-up calls on complete goods and major parts and service sales.
  • Assist after sales service calls to ensure equipment is operating at customers’ expectations.
  • Provides limited technical support when appropriate.
  • Ensure that Parts and/or Service estimates meet ASCO pricing and Dept. approval standards
  • Manage pre-planning, post call notes and follow-up actions using a CRM tool.
  • Adhere to all safety rules and complete safety training as required.
  • Represent ASCO in a positive and professional manner at all times.

Requirements

  • Bachelor's degree or equivalent experience.
  • Proven sales ability and excellent customer relationship skills.
  • Ability to write and speak effectively to individuals and groups.
  • Strong planning, problem-solving and negotiation and organizational skills.
  • Knowledge of heavy equipment is preferred.
  • Knowledge of equipment components, repair times and overall technical aptitude.
  • Solid computer skills and knowledge of general business software.
  • Valid driver's license with acceptable driving record.

Compensation & Benefits

  • 100% paid health insurance, 401(k) + profit sharing, and paid holidays
  • Paid Training & Advancement Opportunities

Unique Perks

  • ASCO Children’s Education Program: Financial assistance for employees' children pursuing higher education

Our Core Values

  • Honor God
  • Develop People
  • Pursue Excellence
  • Grow Profitably

Be Part of Something Bigger

At ASCO, we’re not just servicing equipment – we’re offering a career with a company that puts people first. Our vision is simple: To be a blessing to those we serve. If you’re a results-driven professional with a passion for solving challenges, we want you on our team.

ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.

Taken from ASCO Equipment's own posting, last seen live on 2 Nov 2026.

The application

Your details, then 8 questions (2 written).

Have readyPhoto (optional)CV (optional)Cover letter (optional)
  1. 1.
    HeadlineShort answer · optional
  2. 2.
    EducationShort answer · optional
  3. 3.
    ExperienceShort answer · optional
  4. 4.
    SummaryWritten answer · optional
  5. 5.
    How is your previous experience relevant to this role?Written answer
  6. 6.
    What would you value your mechanical tools at?Short answer · optional
  7. 7.
    Are you bilingual? If so, please list the additional language.Short answer · optional
  8. 8.
    Do you speak Spanish?Yes or no · optional

From ASCO Equipment's apply page, checked 2 Nov 2026.

About ASCO Equipment

A Texas, Oklahoma and New Mexico dealer that sells, rents and services construction, agriculture, material handling and mining equipment from CASE, Case IH, Hitachi, Bobcat, JCB and other makers to contractors, farms and industrial users.

Pay schedule: Guaranteed base salary plus uncapped commission for equipment, inside and rental reps, a company vehicle for outside reps, fully employer-paid health insurance, a 401(k) with profit sharing and an education fund for employees' children.

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