Phone Sales Officer
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The posting
Company Description
JAS Auto Electrical Parts, part of the Bapcor Group, is Australia's leading supplier of auto electrical, battery, lighting, air conditioning and heavy vehicle solutions.
We're looking for a customer-focused Phone Sales Officer to join our Belmont, WA branch.
If you enjoy helping customers, identifying sales opportunities and building strong relationships over the phone, this could be the perfect role for you.
Why Join JAS?
- Monday to Friday role with genuine work-life balance
- Supportive team culture and experienced leadership
- Career growth opportunities across the Bapcor Group
- Ongoing training and development
- Employee discounts across Bapcor brands
- Birthday Leave, Wellbeing Programs & Employee Benefits
- Secure role with an industry-leading Australian business
Job Description
As a Phone Sales Officer, you'll be the first point of contact for customers, helping them source the right products and solutions to keep their businesses moving.
You'll work closely with branch colleagues, handling customer enquiries, processing orders, providing product advice and identifying opportunities to grow sales.
This is a fast-paced role where strong customer service and relationship-building skills are key to success.
Your Day Will Include
- Handling inbound customer enquiries via phone and email
- Processing customer orders accurately and efficiently
- Providing product information, pricing and quotations
- Following up quotations and customer enquiries
- Building strong relationships with trade and commercial customers
- Promoting new products, specials and business solutions
- Identifying upselling and cross-selling opportunities
- Working collaboratively with the branch team to achieve sales goals
- Delivering exceptional customer service every day
What We're Looking For
You may come from Phone Sales, Internal Sales, Customer Service, Parts Interpreting, Trade Sales or Account Management.
Most importantly, you're someone who enjoys helping customers and thrives in a busy, customer-focused environment.
You'll Bring
- Strong communication and relationship-building skills
- A customer-first approach and positive attitude
- Ability to multitask and stay organised
- Strong attention to detail
- Confidence using computer systems
- A team-focused mindset
- A willingness to learn and build product knowledge
Highly Regarded
- Automotive, auto electrical or heavy vehicle experience
- Parts interpreting experience
- Trade sales or aftermarket experience
- Mining, transport or industrial industry exposure
- Knowledge of automotive products and components
Additional Information
Why Bapcor?
As part of the Bapcor Group, you'll be joining Australasia's leading provider of vehicle parts, accessories, equipment and services.
We invest in our people and provide genuine opportunities to build long-term careers across a national network of brands and businesses.
Additional Benefits
- Paid Birthday Leave
- Volunteer Leave
- Purchase Leave options
- Employee Assistance Program
- Employee discounts across Bapcor brands
- Ongoing learning and development
- Internal career opportunities
Our Values
We Give a Damn
We Are In It Together
We Get It Done
We Do the Right Thing
Ready to Join the Team?
If you're passionate about customer service, enjoy helping customers find the right solutions and want to build your career with an industry leader, we'd love to hear from you.
Apply today and join JAS Auto Electrical Parts in Belmont.
Taken from Bapcor's own posting, last seen live on 14 Nov 2026.
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About Bapcor
Vehicle parts, auto electrical parts, batteries, truck and trailer parts, accessories and workshop equipment, sold to mechanics' workshops, fleets and transport operators through Burson, JAS, Truckline and BNT, and to drivers through Autobarn stores in Australia and New Zealand.
Pay schedule: Salaried employment, with incentive pay on results for field and phone sellers and a company vehicle or car allowance in the territory roles, plus group benefits listed in the postings: staff discounts across Bapcor brands, paid birthday leave, salary sacrifice, novated leasing and discounted health insurance.
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