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Sales leadership

Practice Manager, Sales & Operations

Serenity Mental Health Centers logoSerenity Mental Health Centers$100,000/yrSan Tan Valley, United StatesFull-timeListed 1w ago
Apply on Serenity Mental Health Centers (shows the role here)Before you apply: what we know about Serenity Mental Health Centers

At $100,000/yr, this role pays less than the middle Sales Leadership opening on the board today ($198k/yr); the usual band for that kind of seat is $150k–$400k/yr.

Against the 5,164 open roles on Medical sales jobs (typical pay $125k/yr, band $95.7k–$243k/yr), this one's $100,000/yr sits below the middle. How posted pay is measured.

The posting

Practice Manager, Sales & Operations

Employment Type: Full-Time

Compensation: $100,000 + bonus

Serenity is hiring a Practice Manager, Sales & Operationsto take full ownership of a high-volume service location - the team, the floor, the numbers, the sales pipeline, and the member experience. This is a role for someone who has already proven they can drive revenue while running a tight operation and is ready to do both at a higher level. You'll be expected to lead visibly, hold your team accountable to performance targets, and keep the standard high even when things get complicated. If your background blends operations management with a track record of hitting sales goals, you'll walk in already speaking the language. No industry-specific experience required.

What You'll Be Responsible For

  • Own the full day-to-day operation of a high-volume service location - staffing, workflow, floor presence, and output quality
  • Drive sales performance across the location, holding yourself and your team accountable to clearly defined revenue targets and KPIs
  • Set the performance standard for your team and hold it consistently through coaching, feedback, and structured accountability
  • Ensure every member interaction is efficient, professional, and reflects the level of service Serenity is known for - while identifying and converting sales opportunities
  • Track location KPIs - sales volume, conversion rates, efficiency, and quality scores - and use that data to make real operational and commercial decisions
  • Identify underperformance early and address it directly, with clarity and follow-through

What We're Looking For

  • 5+years of leadership experience with a demonstrated blend of operations management and sales - you've run the floor and owned a number
  • A proven track record of meeting and exceeding sales targets with the results to back it up
  • Demonstrated accountability to KPIs - you've managed them, reported on them, and made decisions based on them
  • Background in hospitality, upscale retail, or premium service operations is a strong advantage - if you've run a location where member experience and revenue performance drove every decision, you already know what this job feels like
  • You've had direct performance conversations and have the outcomes to show for them
  • You don't wait to be told something is off - you see it, own it, and fix it

Compensation & Benefits

  • $100,000+ annually plus bonus incentives
  • 90% employer-paid medical, dental, and vision coverage
  • 401(k) retirement plan
  • 10 PTO days to start, 15 after year one + 10 paid holidays

About Serenity

Serenity is a technology-driven company that delivers advanced, evidence-based solutions for members looking for better outcomes. We run elevated, high-standard service locations and we take the quality of that experience seriously at every level. The people who lead our locations set the tone for everything - and we look for leaders who understand that hitting the number and raising the standard are the same job. If you've built your career running operations where cutting corners wasn't an option and missing targets wasn't acceptable, you'll be at home here.

Serenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.

Taken from Serenity Mental Health Centers's own posting, last seen live on 4 Nov 2026.

Apply on Serenity Mental Health Centers (shows the role here)

The application

Your details, photo, CV and LinkedIn, then 14 questions (1 written).

Have readyPhotoCVLinkedInCover letter (optional)
  1. 1.
    HeadlineShort answer · optional
  2. 2.
    What are your pay expectations (number values only)?Number · optional
  3. 3.
    When are you available to start?Date
  4. 4.
    What is your legal name?Short answer
  5. 5.
    EducationShort answer · optional
  6. 6.
    ExperienceShort answer · optional
  7. 7.
    SummaryWritten answer · optional
  8. 8.
    Our policy is to avoid a conflict of interest by not hiring patients. Have you ever been a patient at Serenity Mental Health Centers?Yes or no
  9. 9.
    Is your experience outside of healthcare?Yes or no
  10. 10.
    This role requires you to be trained and willing to cover lower positions, are you willing to do that?Yes or no
  11. 11.
    This role can require up to 55-60 hours a week. Are you willing to do that?Yes or no
  12. 12.
    Do you have 5+ years of management experience managing 15+ employees?Yes or no
  13. 13.
    Will you now or in the future require employer sponsorship to maintain employment authorization?Yes or no
  14. 14.
    Are you currently legally authorized to work in the United States?Yes or no

From Serenity Mental Health Centers's apply page, checked 4 Nov 2026.

About Serenity Mental Health Centers

Outpatient mental health clinics in eight states offering TMS, ketamine therapy, medication management and ADHD testing to people with depression, anxiety, PTSD, ADHD and similar conditions, with most commercial insurance plans accepted.

Pay schedule: Associates are paid by the hour and practice managers a salary plus bonus, with 90% employer-paid medical, dental and vision cover, a 401(k), 10 PTO days rising to 15 after the first year plus 10 paid holidays, and every hire subject to a background check and drug screen.

Serenity Mental Health Centers's sales postings, in full Live feed of Serenity Mental Health Centers openings The Serenity Mental Health Centers company page

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