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Account management

Renewal Sales Specialist

DigiCert logoDigiCertCape TownListed 1mo ago

The posting

Who we are

DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com

Job summary

As a Renewal Sales Specialist, you will be responsible for coverage in the region and driving renewals of the largest segment of DigiCert's customer base, delivering incremental revenue growth and bringing in net new business. This role is aligned to US business hours.

What you will do

  • Building & Fostering Strong Relationships – Working closely with your in-region Account Manager, develop a deep relationship with strategic DigiCert customers, focusing on increasing adoption, ensuring retention, and long-term success solving technology challenges.
  • Active Listening – Enhance mutual understanding in communicating with others by expressing genuine interest in, and providing full attention to, the content and meaning of others’ messages, realizing opportunities to expand DigiCert’s reach.
  • Information Seeking – Driven by an underlying curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking a series of questions; or conducting less- focused environmental scanning for opportunities or miscellaneous information that may be used in the future.
  • Influence and Persuasion – Effective in persuading, convincing, influencing, or impressing others to get them to support a specific agenda, make a specific type of impression, or take a specific course of action.
  • Composure and Resiliency – Able to deal effectively with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. They have the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation.
  • Organizational Savvy – Gather and accurately assess information related to the organization’s formal and informal communication channels and power relationships.

What you will have

  • 2+ years of experience managing full sales cycle (inside or field sales) in the software space (SaaS Sales preferred).
  • Excellent written and verbal communication skills.
  • SaaS Sales experience within the LATAM and AMS region advantageous.
  • Proactive in adopting sales best practices and a leader in process adherence.
  • Can demonstrate market and industry knowledge and recognizes changing market trends.
  • Excellent objection handling and negotiating abilities.
  • Driven to invest time in self-education that can be applied in a professional context.
  • Demonstrates the ability to link corporate strategic goals to customer facing solutions.
  • Strong collaboration skills and ability to work alongside multiple team members.
  • Proven record of meeting/exceeding established goals.
  • Ability to effectively communicate with internal stakeholders.
  • Highly resourceful when need to overcome barriers and objections.
  • Ability to communicate with all levels within customer/prospect’s organization.

Benefits

  • Competitive compensation, including uncapped commission (role-dependent)
  • Achievers Club awards and performance-based incentives
  • Pension and retirement benefits (location dependent)
  • Life insurance and income protection coverage
  • Comprehensive health and wellness support, including medical coverage (where applicable), gym reimbursement, and mental wellbeing resources
  • Employee Assistance Program with 24/7 confidential support for employees and their families
  • Generous paid time off, including holidays and additional leave options
  • Family-friendly leave policies, including maternity, paternity, and other supportive leave programs
  • Education assistance and professional development opportunities
  • Access to LinkedIn Learning and continuous learning resources
  • Employee referral bonus program and additional company perks and discounts
  • Business travel insurance and global employee support programs

To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.

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Taken from DigiCert's own posting, last seen live on 2 Nov 2026.

The application

Your details, CV and LinkedIn, then 10 questions.

Have readyCVLinkedInCover letter (optional)
  1. 1.
    Have you completed secondary education or its equivalent?Yes or no · optional
  2. 2.
    Are you legally authorized to work in the country in which this role is located?Yes or no
  3. 3.
    Will you now or in the future require sponsorship to work in the country where this role is based?Yes or no
  4. 4.
    Please confirm the Country in which you currently reside?Pick one (10 options)
  5. 5.
    If the country you currently live in is NOT listed in the question above, please confirm in which country you live?Short answer · optional
  6. 6.
    This role is based in Cape Town. Would you be open to hybrid working policy?Yes or no
  7. 7.
    Are you comfortable working US business hours?Yes or no
  8. 8.
    What are your salary expectations for this role?Short answer
  9. 9.
    As part of the employment process, all candidates are subject to employment and education verification, as well as a comprehensive background check, in accordance with applicable laws and company policies. I understand that I will be providYes or no
  10. 10.
    I understand that all information provided in my application must be accurate and truthful, and that any misrepresentation may result in disqualification from the hiring process or termination of employment if discovered after hire.Yes or no

From DigiCert's apply page, checked 2 Nov 2026.

About DigiCert

Sells TLS/SSL and code signing certificates, private PKI, certificate lifecycle automation, DNS and identity for devices, software and AI agents on its DigiCert ONE platform, to enterprise security and IT teams and public sector bodies.

Pay schedule: Base plus variable, split about 50/50 for account executives and 70/30 for solutions engineers, with uncapped commission named on some roles, Achievers Club awards, and US benefits that include a 401(k) or RRSP match, paid parental leave and gym reimbursement.

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