Retail Sales Associate / Customer Service
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The posting
š Join a Team That Changes Lives - One Conversation at a Time
Retail Sales Associate / Client Experience Specialistš Allentown Studio | š 3ā4 set shifts/week, mix of morning/evening/weekend shifts. Are you a natural connector who loves turning casual conversations into loyal relationships? At Elements Massage, our sales associates donāt just ring up transactions - they help clients commit to wellness, one meaningful interaction at a time.
šø Whatās In It for You?
- $15/hour
- Monthly bonuses based on conversion success
- Complimentary massage or skincare every month - yes, on the house š
- Additional services at deep discounts
- Flexible scheduling & a calm, supportive atmosphere
š§ What Youāll Be Great At
- Engaging every client with purpose, empathy, and enthusiasm
- Listening closely and guiding newcomers into our Elements Wellness Program
- Turning feedback - even the tricky kind - into rave reviews and lasting trust
- Promoting services and skincare with integrity and confidence
- Coordinating appointments through phone, email, and in-person chats
- Keeping our studio fresh, stocked, and inviting
š§° What Youāll Bring
- Prior experience selling memberships, services, or products in-person
- Hospitality skills - maybe from retail, spa, or customer service roles
- Comfort with simple scheduling and payment systems (weāll teach you!)
- A drive to support your team and uplift every client who walks through our doors
We're not looking for someone to follow a script. We're looking for someone who connects , who sees every client as a chance to make someone feel seen, valued, and well cared for.
Responsibilities
- Promote services, skincare products and our Wellness Program, meeting performance goals
- Provide great customer service in person, through text/email and on the phone
- Schedule appointments on the phone and in person
- Maintain a clean facility by completing daily laundry and cleaning tasks
Legal Disclaimer
Ā©2023 Elements Therapeutic Massage, LLC (āETMā). Each Elements MassageĀ® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise ownersā studios are their employees, not those of ETM. Elements MassageĀ® + design are registered trademarks owned by ETM.
Taken from Elements Massage's own posting, last seen live on 13 Nov 2026.
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About Elements Massage
Therapeutic massage, facials and other skin and stretch treatments, sold to consumers by the visit and through the Elements Wellness Program, a month-to-month membership, in independently owned franchise studios.
Pay schedule: Each franchise studio employs its own staff: front desk sellers earn an hourly wage plus membership commission and monthly bonuses, managers a base with performance bonuses, and the benefits named run from a free monthly massage or facial and service and product discounts to medical, dental, vision, paid time off and a 401(k), varying by studio.
Selling on a store floor or in customers' homes?
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