Retail Sales Associate / Customer Service
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The posting
Elements Massage San Ramon is growing our front desk team!
Are you great with people, confident in sales, and someone who genuinely enjoys creating an amazing client experience?
We're looking for a Retail Sales Associate who can connect with clients, listen to what they need, confidently recommend our services and Wellness Program, and help create the warm, professional experience our studio is known for.
If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!
Responsibilites include
- Presenting and sellng the Elements Massage Wellness Program.
- Building relationships and encouraging client loyalty.
- Checking clients in and out.
- Scheduling appointments and managing client accounts.
- Answering questions about services and memberships.
- Resolving client concerns professionally.
- Answering phones and communicating with prospective clients.
- Maintaining a clean, welcoming studio environment.
- Light housekeeping and other sutdio responsibilites as needed.
Qualifications
Experience in a spa, wellness, hospitality, fitness, membership-based, or sales environment is preferred. You should also be comfortable learning modern schedule, payment, and office systems.
Availability Matters
We are looking for someone with flexibile availability who can work evenings, closing shifts, and weekends based on business needs.
Studio hours
Monday - Saturday: 9a-9p
Sunday: 10a-7p
If you are driven by goals, enjoy connecting with people, and want to work somewhere that cares about both the client experience and the employee experience, we'd love to meet you.
Ready to apply? Send your resume and include a quick introduction telling us why you believe you'd be a great fit for Elements Massage San Ramon.
Legal Disclaimer
©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.
Taken from Elements Massage's own posting, last seen live on 13 Nov 2026.
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About Elements Massage
Therapeutic massage, facials and other skin and stretch treatments, sold to consumers by the visit and through the Elements Wellness Program, a month-to-month membership, in independently owned franchise studios.
Pay schedule: Each franchise studio employs its own staff: front desk sellers earn an hourly wage plus membership commission and monthly bonuses, managers a base with performance bonuses, and the benefits named run from a free monthly massage or facial and service and product discounts to medical, dental, vision, paid time off and a 401(k), varying by studio.
Selling on a store floor or in customers' homes?
Hiring managers ask us for sellers with a certain segment, territory or track record. Fill in one profile, and when a seat matches it we make the introduction, never without your yes. It costs you nothing.
