SALES ASSISTANT HARRODS LONDON -MARELLA
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The posting
Company Description
Marella, a Max Mara Group company, offers a comprehensive and versatile product range with a fresh, contemporary soul that aligns with today’s lifestyles and trends.
Coats, jackets, and tailored suits are the brand’s signature essentials, designed to be paired with 'easy chic' separates. Our collections feature seductive, wearable designs inspired by a refined, positive, and dynamic woman who seeks to empower herself and her image.
Job Description
Marella is looking for a passionate and motivated Full-Time Sales Assistant (40 hours per week) to join our concession team within Harrods, London.
This is an exciting opportunity to work for a contemporary Italian fashion brand within one of the world’s most prestigious luxury department stores.
Key Responsibilities
- Deliver exceptional customer service aligned with luxury retail standards
- Achieve and exceed individual and team sales targets
- Build and maintain strong client relationships (CRM activities)
- Provide styling advice and product knowledge to customers
- Maintain high visual merchandising and housekeeping standards
- Support stock management and replenishment
- Work collaboratively with the wider Harrods and Marella teams
Minimum Requirements
- Currently living in London
- Minimum 1 year of retail experience in high premium or high street brands
- Strong sales background with a customer-focused approach
- Fluent in English (additional languages are a plus)
- Excellent communication and interpersonal skills
- Well-presented with a genuine passion for fashion and styling
- Ability to work 40 hours per week, including weekends
- Right to work in the UK (no sponsorship available)
Key Skills & Competencies
- Sales-driven and target-oriented
- Strong clienteling skills
- Team player with a positive attitude
- Proactive and self-motivated
- Ability to work in a fast-paced luxury environment
- Attention to detail
- Professional and confident demeanour.
Taken from Max Mara Fashion Group's own posting, last seen live on 14 Nov 2026.
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About Max Mara Fashion Group
Women's coats, tailoring, ready-to-wear and accessories under Max Mara, Weekend Max Mara, Sportmax, Marina Rinaldi, MAX&Co., Marella and Pennyblack, sold in its own stores and concessions and through multi-brand retailers worldwide.
Pay schedule: Max Mara Fashion Group employs its Italian store sellers on a salary under the national retail contract, paid over fourteen months and often starting fixed-term, with a seasonal uniform, staff discount, meal vouchers and welfare credits; its London seats offer a salary and package.
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