Sales Engineer, Japan (セールスエンジニア（日本）

求めるスキル・経験

• ソフトウェア開発、プリセールス、またはコンサルティング経験に基づく優れた技術スキル
• Salesforceの導入経験またはSalesforce認定資格を有すること
• 技術的なプレゼンテーションをリードし、オーディエンスと効果的にコミュニケーションできる能力
• 自主的に行動できるエネルギッシュな姿勢と、自立して業務を遂行する能力
• 優れた文章力、口頭表現力、対人スキル
• 日本のエンタープライズソフトウェア市場における顧客対応業務での確かな成功実績
• 日本のビジネス文化や商習慣を深く理解し、国内大手企業と長期的かつ良好な関係を構築・維持できる能力

歓迎するスキル・経験

• DevOpsまたはテスト自動化に関する知識や経験
• SDLC（ソフトウェア開発ライフサイクル）およびリリース管理の知識
• AIに関する基本的な理解または実務経験
• グローバル企業の日本法人において、海外本社と連携しながら業務を遂行した経験
• 日本のデータ保護規制やコンプライアンス要件に関する理解
• KPIやNPS（ネットプロモータースコア）を重視した環境での顧客満足度向上の経験

Copadoの企業文化

Copadoは、 ダイバーシティ（多様性）を尊重する企業 です。人種、性別、宗教、性的指向、年齢、国籍、障がいの有無に関係なく、すべての求職者を公平に評価します。

また、当社は未承諾のエージェンシーおよびリクルーターからの履歴書を受け付けておりません。

About Copado

Copado is the #1 DevOps Platform for Salesforce and the Cloud. We harness the power of native CI/CD and Robotic Testing to drive digital transformation for 1,000+ of the most innovative brands on the planet - from Coca-Cola to eBay to Volkswagen. Our low-code platform unites non-technical admins and pro-code developers on the same system and empowers enterprises to scale end-to-end software delivery across multi-cloud environments. The impact on your business? 20X faster releases, 94% fewer production bugs and 46% more Salesforce ROI. The impact on your team? No more late nights, weekend war rooms or stressful release days.

About the Role

Copado is seeking a Sales Engineer for the Japan region to lead the technical aspects of the sales cycle, identifying customer needs and delivering customized demonstrations and PoCs. Beyond the initial sale, you will utilize your technical expertise and cultural understanding to drive long-term customer success. You will act as a bridge between global best practices and local business customs, ensuring Japanese clients achieve maximum ROI with Copado solutions.

What You'll Do

• Provide technical support to the sales team, prospects, and customers in the Japan region throughout the entire sales cycle.
• Be an expert in Copado’s AI-powered DevOps platform and how our DevOps Automation, Testing and AI offerings can be applied to solve business needs.
• Develop and present value-based demonstrations of the Copado solution.
• Manage and run workshops and proof of concepts (POCs) guiding measures of success and towards meaningful outcomes.
• Respond to RFPs and other required formal written responses for sales opportunities.
• Be an interface to Product and Engineering teams, representing voice of the Customer
• Supporting all aspects of regional development including, but not limited to, attending marketing events, meeting with customers, and influencers from different channels.
• Execute localized customer success strategies for the Japanese market to drive technical adoption.
• Collaborate with global teams while maintaining local market effectiveness, bridging Global and Japanese business practices.
• Identify improvement opportunities in Process, Efficiency, and Productivity to enhance customer satisfaction

What We're Looking For

• Strong technical skills, ideally from software development experience or previous pre-sales or consulting experience.
• Proven experience with Salesforce implementations and/or Salesforce Certification(s).
• Ability to lead technical presentations and engage the audience.
• Energetic self-starter with the ability to work independently.
• Excellent written, verbal, and interpersonal skills.
• Demonstrated success in customer-facing roles within Japanese enterprises.
• Strong understanding of Japanese business culture with a track record of building and maintaining successful customer relationships in Japan.

Nice to Have

• Knowledge and experience working with DevOps and/or Test Automation.
• Experience with the SDLC and Release Management.
• Knowledge with AI
• Experience working in a global company's Japanese subsidiary.
• Understanding of Japanese data protection regulations and compliance requirements.
• Experience in KPI/NPS-driven environments with a focus on Japanese customer satisfaction standards.

Copado is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Copado does not accept unsolicited headhunter and agency resumes. Copado will not pay any third-party agency or company that does not have a signed agreement with Copado.

About Copado

Copado is the leading DevOps platform for Salesforce, revolutionizing how the world's largest organizations achieve success in their Salesforce deployments. Our mission is to accelerate the Salesforce development lifecycle, support digital transformation, and deliver unparalleled value to our customers. We continuously innovate, ensuring our platform meets the evolving needs of Salesforce developers and operations professionals.