Sales Team Manager (Inbound)

We’re on a mission to back the UK’s small businesses like no one else 🚀

Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks.

At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts.

We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better.

The impact is real:** Last year alone, the businesses on our platform generated £7.2bn for the UK economy 📈 **Come and join a mission that matters!

[ Read our Impact Report ] | [ See our Trustpilot ]

The role ⚡

📍 London (Hybrid) | 🤝 3 days in the office | 💰 Competitive Salary + Benefits

We’re looking for a hands-on Sales Manager to lead, coach, and scale our Inbound sales team. You’ll be responsible for driving conversion, optimising processes, managing daily floor performance and more.

What you'll do

• Motivate and performance-manage your team to consistently achieve individual and collective targets
• Use metrics and funnel analytics to run tailored 1:1s and build individual development plans for your direct reports
• Be an active floor presence - coaching through live call shadowing, role-playing, objection handling, and setting short, medium, and long-term performance goals
• Analyse performance data, conversion metrics and trends to design, implement, and iterate high-impact sales strategies and design new and better processes
• Leading the implementation of continuous improvement to drive the team forward
• Proactively identify ways to use Generative AI tools and modern sales software to cut manual admin and streamline daily workflows
• Act as a key point of contact for other departments within Funding Circle, leading the development and rollout of new initiatives
• Use CRM dashboards and sales analytics to track team performance and present actionable pipeline insights to leadership
• Champion best-practice initiatives and ensure internal controls and policies are adhered to across the floor
• Maintain active involvement in interviewing and running the day-to-day onboarding for new hires

What we’re looking for 🌱

We value deep expertise, but a growth mindset and good energy are what really make our team click. We’re a group that chooses to lift each other up and think smart every day.

• Proven experience in a high-volume sales leadership or senior player-coach role
• Skilled at analysing conversion metrics, call data, and performance trends to build, test, and implement successful sales strategies
• Proactive and eager to bring new ideas to drive the performance of your team
• Always looking for a "better way" to optimise processes and drive continuous improvement
• Confident using Generative AI and modern sales tools daily to automate workflows, and drive team productivity
• A strong relationship builder internally and externally with excellent cross-functional collaboration skills

We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you.

Why join us? 💜

We back you to build an incredible career and by joining us, you'll be part of one of The Sunday Times Best Companies to Work For 2026! As a flexible-first employer, we use a "best of both" approach. We’ll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us!

Our Circler Proposition focuses on five areas

• Flexibility: We provide a benefit allowance you can tailor to your own life and family.
• Health: This includes private medical and dental, health assessments, and access to a digital GP.
• Wealth: We offer life assurance, share schemes, and financial coaching.
• Development: You get a dedicated annual learning allowance to help you level up.
• Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans.

We also have award-winning parental leave policies. We're here to support you through the big life moments, from fertility treatments to new additions to the family.